Scammers. I am very sorry that I bought through their site. Cashback did not show up for one purchase, they said to wait 6 weeks. Funny, it doesn't take 6 weeks to call or write to the store. I decided to withdraw 16 hryvnias for my mobile phone for the test, they don't deduce it, all deadlines have passed. Reviews from the site are not published. Online chat does not work. They also do not have a support phone.
Hello!
It is a pity that such an opinion has developed.
Cashback for purchases is recorded automatically in the personal account of our service. If this does not happen, we turn to partners to find out the reason. Because we work with the store through partners, it takes some time to process applications. We can't speed up this process, so please wait together. The manager keeps the question under control in the appeal and will be sure to provide an answer.
All reviews are moderated and published in order. Online chat is temporarily down, but it will be back soon :) Currently, all issues are addressed only in the application to the care service.
At the expense of the application for withdrawal of funds. The manager will contact you to clarify the information.
Sincerely,
the LetyShops team
Thank you very much to Dasha Kiryanova and LetyShops for returning the cashback, which I have incorrectly issued. Everything is on top.
At first, the terms for crediting cashback for orders with eBau were more than doubled, and then this store was turned off altogether. And despite the fact that eBayUS was added to the favorites, Letishops did not in any way notify me of this disconnection - guess, they say, myself ...
Good day!
Leonid, cooperation with the eBay store has been temporarily suspended. The users were informed about this by mailing. Please check the mail that is attached to your account.
We are waiting for the resumption of work with the store together with you. For now, you can browse other stores for purchases with cashback.
Sincerely,
LetyShops team
I do not know what is happening with the program, but my purchases on 11.11 and 29.11 were not recorded on LetyShops, despite the fact that the rules for going to the store were followed. It seems to me that it makes no sense to play with cashback at letyshops.
Good day!
Let's figure it out together, as we see that you have already created a call to the care service. We apologize in advance for the delay in reply.
Sincerely,
LetyShops team
During the use of the service (about a year), there were no tangible problems, as many users write:
1. Cashback was almost always recorded automatically (regardless of whether a large purchase amount or not) and arrived on time or ahead of schedule. Those purchases for which the cashback was not automatically registered were reimbursed by the service at its own expense in the presence of checks and screenshots (thanks for this, since I have experience in dealing with such issues with another service, I was waiting for a refund for the order 6 (!!!) months). I would say that no one has such a prompt response. And the term for consideration of the application within 5 working days is a normal practice, I do not see anything long in this.
2. Withdrawal of funds is very prompt, I consider the threshold of UAH 250 to be justified (thanks for taking on the commission and do not charge taxes on additional income :))
3. The only thing, it's a pity that the work with some of the stores has been stopped - especially yakaboo. I hope you will renew your cooperation with him. In general, I am personally happy with everything, I wish the service to continue in the same spirit and improve!
Svetlana, good afternoon!
Thank you for being with us :)
We are very glad that you enjoy using our service.
The Yakaboo store has shut down temporarily. We also hope that work with the store will be resumed soon.
Sincerely,
LetyShops team
I made an order for a sum of $ 246, only a small part of the cashback was returned, and then through a dispute!
Good day!
As a result of the appeal, a bonus was added to your balance. We understand that this is not the entire cashback amount that you expected. Unfortunately, we did not receive a commission from partners for this order. The reasons why this situation could have happened, the manager described in the appeal. We hope that cashback for subsequent purchases will be recorded automatically.
Sincerely,
LetyShops team
Only orders for small amounts from Ali, Ayherb are displayed in the personal account. For large orders, you have to beg for cashback from technical support. But now the last two large orders, as I understand it, have sunk into oblivion with unsubscriptions like wait 4 weeks until we figure it out. The first letter has been dismantled from the beginning of October ((The second purchase also received an answer that you need to wait a few weeks. Probably, to quietly forget again. This kind of work is no good!
Good day!
It is important for us to understand the reasons for losing cashback, so we turned to partners for help. As soon as there is an answer, the manager will inform you in the appeal.
We hope that cashback for subsequent purchases will be recorded automatically.
Sincerely,
LetyShops team
Cashback appears every three times. You will not remind yourself - you will not get anything. Of the six orders, one was received. For others I had to write in support. There are three more orders, apparently without technical support, too. Somehow.....
Hello!
Believe me, we are also interested in the automatic display of cashback for your orders and we want you to be satisfied with the work of the service. We understand that contacting the care service takes time, but this way we can help with cashback.
Sincerely,
the LetyShops team
Hello, for some reason, out of 25 orders made on 11/29/2019, cashback was immediately reflected only on the last three, and the first 22 went into oblivion, although the orders were made according to your recommendations, or this is due to your interruptions due to a larger number of orders or because you have a problem with the mobile application I don’t know, but I hope that you will solve this problem.
Good day!
We are also interested in the automatic accrual of cashback :)
Difficulties with the transition to the mobile app of the AliExpress store have already been fixed. For correct operation, please reinstall the LetyShops and AliExpress applications.
We apologize for waiting for a response in the appeal. The manager will definitely answer the appeal.
Sincerely,
LetyShops team