After they canceled the cashback of a purchase in PCcomponentes, I have opened 2 tickets to solve 2 problems with the cashback and after several days I am still the same and I thought that this cashback was not going to give many problems ..
Hello.
It is true that there are incidents, where the cashback is not registered, but we never leave the users without a solution and answer. We are trying to contact you to resolve this matter, but unfortunately we have not received a response yet. Please write to us at support@letyshops.com.
Sincerely,
LetyShops team
At one time the cashback was not credited and by opening a ticket they solved it for me. The truth is that my purchases have always been small cashbacks, less than € 4
Hello,
thanks for your review.
We were happy to help you :)
Sincerely,
LetyShops team
The same as always in this store, you buy at PCCOMPONENTES NEVER ACCREDIT THE CASHBACK, if you ask PCCOMPONENTES, they tell you to talk to LetyShops and these are PCCOMPONENTES who has to give ok .... I don't understand why it is not eliminated to the store, it takes away more than it gives them, in the end, it reduces the credibility of LetyShops and PCComponentes they do not care ...
Hello.
We are very sorry that you faced such a situation. We see that you have an open query on this matter and that we have credited the cashback to your account balance. We hope that such situations do not happen again.
Happy Holidays!
Sincerely,
LetyShops team
This is a scam, they only accept small cashbacks, eg. cents or barely a couple of euros, but when you have to give a lot more for higher purchases, and doing the whole process well and presenting invoices and having every reason to accept the cashback they go and make the excuse of failure of some algorithm about the store, absurd excuses for not giving what they say in their advertising, in conclusion A LETISHOPS SCAM. Thank you.
Hello.
We are very sorry that you have such an opinion.
Like you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes.
Unfortunately, we do not have the opportunity to make up all the lost cashback in our company's funds. We hope that such situations do not happen again and your purchases are more beneficial.
Sincerely,
LetyShops team
2 cashbacks have been rejected, one for 3.85 euros and another for 7.64 euros. I wrote to prove the purchase with invoices and that the orders have not been returned and they have credited me 4 euros, they say that is the "maximum" they can give me when they should have given me 11.49. They do not comply with what was promised, I still see more people happen to him. I took advantage of one day that the cashback was higher, I had the option of buying it on mediamarkt which also has cashback but I decided to use pccomponents because the percentage was higher ... but of course then they go and reject it. If you have the option, buy in another store.
Hello.
It is a pity that such a situation happened.
Unfortunately, the store does not provide us with feedback, so we do not know the exact reason for the refusal of refunds. If for some reason you do not get the cashback of the orders placed with us, we will also be left without remuneration. Therefore, we, like you, are interested in the fact that the purchase process runs smoothly. We have credited the maximum possible bonus.
We hope this does not happen again.
Sincerely,
LetyShops team
This store rejects cashbacks, I bought a TV last December and they never added the cashback, even though I have claimed it, ordered paid and delivered.
From what I see it is usual that this store does not reflect cashback. I made a purchase last 11/28/20 and it does not appear. I have created a request to fix it and now I just have to wait. I hope they solve it in the affirmative.
Hello.
Thank you for creating an application.
We also hope that your question will be resolved as soon as possible. Follow the status of your request, please.
If you have any additional questions, please write to us at support@letyshops.com.
Sincerely,
LetyShops team
I made a purchase for € 1600 and right on the payment gateway it was blocked, with which I had to make the purchase outside of Letyshop.
Good afternoon!
Too bad the purchase was made without cashback.
To solve the problem with the payment, please go to the customer support of the store, because our service does not influence this. We believe that this situation will be resolved positively. :)
Sincerely,
LetyShops team