Cashback is not credited in case of using the shop's mobile app.
Appalling. For a purchase of more than 300 thousand pesos, they did not credit me with the cashback despite having activated the extension. I sent the receipt and purchase information and they acted crazy
Hi Diego!
We apologize for the unpleasant experience. Unfortunately, we received a negative response from partners regarding your request, so the request was rejected. In consultation #3137705, our agent Julia has explained the reasons for this situation and has given advice for your next purchases. We hope they are useful to you.
All the best,
the LetyShops team
6 out of 10 cashbacks are stopped in this store and I have to send bank transfer details to check something that is already valid in the system, because I have to manually check and open a claim to receive the cashback, it does not apply if the operation has already been I accept in the system and an online registration remains.
Hello!
We are sorry you have such an opinion. Sometimes stores need more time to process the information and transfer it to our system. We are always happy to help, so we have confirmed the cashback from "pending" in your account.
A cordial greeting.
The LetyShops team
Pure problems, I have a lot of cashback detained for months, the only answer that is given is that the store has to confirm, but it has been more than 3 months and nothing. I really don't know why they offer cashback in Paris if it's a lie, misleading advertising ...
Hello.
Don't worry, please, we never leave users without a solution and answer. We see that there are the orders that have already been confirmed. As soon as we receive news about your other orders, our agent will contact you through the Help section.
All the best.
The LetyShops team
very good, now what is missing is that when you go to the store you can enable cashback by accessing the paris app, such as in aliexpress
Hello, Salvador.
Thank you very much for your comment. If the conditions change, we will notify all our users.
All the best!
The LetyShops team
Everything is correct, that if it takes about 2 months for the store to confirm I think they should improve that, in short it complied but it takes time
Hello.
The waiting time is the condition of each store, and that information is indicated on the page of each store that is among the members of LetyShops. We would also like the cashback to be credited faster;)
All the best!
The LetyShops team
I had no problems with shipping, nor with the product, but with LetyShops CashBack. The store took months to credit the cashback and it only did so after opening a claim from LetyShops.
Hello, Fransisco.
We regret that such a situation has occurred.
We have contacted our partners to find out the reason for the loss of cashback and return it to you. This process can take 3-4 months and unfortunately we are unable to expedite it. Follow the status of the request, please. As soon as a reply arrives, we will let you know.
All the best!
The LetyShops team
Complete store, meet shipping times