Purchases at AliExpress with cashback in your country
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9452)
Therefore, we publish only our customers' reviews.
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- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
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- Spain
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- USA
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- United Arab Emirates
- United Kingdom
I bought a product with cashback on September 30th. Cashback was not credited, although already on November 23, it was simply overturned! This product was purchased http://joxi.ru/5mdWVaLcklDBGr.
Hello Vitaly!
Thanks for the comment.
You registered on our website on October 1, 2018. Therefore, cashback for a purchase from 30.09 could not be fixed in the system.
Going from our site before placing an order is one of the main conditions for calculating cashback. If the store does not receive information that you have come from us, the order is processed as usual, without payment of remuneration.
We hope future purchases will be successful and cashback will return :)
Sincerely,
LetyShops team
There is no payment to the card from Belarus. Although there are payments to Kazakhstan and Ukraine. I would like more cashback percentage.
Good day!
Thank you for your comments and wishes.
At the moment, there really is no way to withdraw cashback to bank cards in Belarus. As soon as the situation changes, we will certainly delight our users with this news.
The percentage of cashback depends on the reward provided by order partners. Lety-statuses and codes that we send by mailing will help to increase the rate.
If you have any questions, please contact us. Always open to dialogue. We wish you a great shopping!
Sincerely,
LetyShops team
11 / 11.2018 moved - made an order in the amount of 6180 and nothing ?!
Elena, good afternoon!
Thank you for informing you about the non-cashback.
We will do our best to resolve the issue. But we need your help. Please respond to the appeal # 1479700, which was created through your account, "Help" section.
Thanks in advance :)
Sincerely,
LetyShops team
I do not understand how cashback is charged. I bought it for 2663.60 - it was 77.51. Bought at 1217.48 - counted 31.49 rubles. 3% promised. Well, it just doesn't work. I understand that it's a penny, but why lie so blatantly. And this is not the first time. Probably PR or very hungry ...
Good afternoon, Igor!
Thanks for the comment.
We received information that the amount of your orders is RUB 2,583.59. ($ 39.38) and 1,049.71 rubles. ($ 16.00). They were credited with 3% cashback.
When crediting funds, slight fluctuations in the value of orders and, accordingly, in the amount of cashback are possible. This is due to the recalculation and conversion of currencies in which the AliExpress store conducts monetary transactions. Cashback is calculated from the amount in dollars in terms of rubles at the current exchange rate of the Central Bank of the Russian Federation.
To warn our users that due to currency conversion, the amount of the actual payment for the order may differ from the amount of the order on our service, we published this information on the store page, attach a screenshot: http://joxi.ru/Vm6oy7jHDn45N2.
May luck be on your side!
Sincerely,
LetyShops team
I use cashback for the first time, but I liked it, I charged everything at once.
Cashback is not counted. Addressed and made sense.
Good afternoon, Mikola!
Thanks for the feedback.
We really want to help and understand this situation. We have tried to contact you several times through appeals and by mail. Unfortunately, we did not receive feedback.
We will be grateful if you write a reply to our letters. We are waiting.
Sincerely,
the LetyShops team
1. "Your cashback in the amount of 54.24 rubles was rejected. This could happen if you accidentally ordered the wrong thing, did not confirm the order or returned the goods. - Guys, they themselves do not know why they reject it - super work to whom I want to confirm to whom, no - let them choose a reason for themselves which is nicer))) is it worth it to such unfortunate Letyshop employees to prove and explain something.
- the guys can say they got through to them and my cashback was completely restored - progress is obvious, it's good when they can correct their mistakes))) thanks for the work done.
Good day!
Thank you for your feedback.
Cashback status is changed based on information from partners. We are very sorry that your reward was declined. This can happen if a dispute has been opened for the order, or if multiple Aliexpress accounts are used and discount coupons are applied. We hope that such situations will not happen again.
If you have any questions, please contact us. We are always glad to suggest.
Sincerely,
LetyShops team
I have been working with Aliexpress for a long time, I am very satisfied, but I just don’t understand how to use cashback, then it is activated, then no, but there is no time to prove it, I try to do everything, if possible and in time, again 11.11 I ordered somewhere for 7-9 tons. rub. but I don’t know what will be charged.
Michael, good afternoon!
Thanks for the comment.
So that we can help you figure it out, your help is needed. Please respond to the appeal # 1490247, which was created through your account, section "Help".
We look forward to hearing :)
Sincerely,
LetyShops team
contacted support, reactions like a turtle and solving problems from the word "no way" .. everything is done so that you do not contact again ...
Good afternoon, Rustam!
Thank you for reporting the situation.
Sorry for the long wait for an answer. After the 11/11 sale, the care team received a lot of calls, so managers may have a delay in responding. All requests will be processed without fail.
Based on the results of the request, you were credited with a bonus for orders. Unfortunately, according to information from the partner database, cashback for one order was credited to another source. This could happen if, when making a purchase, there was a transition to other tabs, third-party programs were running, a coupon was searched for and an item was added to the cart before switching from our service. We hope further purchases will be recorded automatically.
If you have any questions - write. We are always happy to answer.
Sincerely,
LetyShops team
Alexander. There were problems at the sale, but they decided everything. Well done !!! It is a pity that RB is unable to withdraw funds to the card.
Alexander, good afternoon!
Thank you for evaluating the work of our service :)
We are happy to increase the number of available withdrawal methods. As soon as it becomes possible to transfer cashback to bank cards of Belarus, we will definitely share the news with users.
If you have any questions or wishes - write. Enjoy your shopping!
Sincerely,
LetyShops team
