*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I agree with previous speakers! We will look for another service! As specifically, cashback is charged for penny purchases. As soon as you buy something more expensive, no! It is already becoming a tradition! You contact the Customer Care service and as a result, 7 rubles are returned from a purchase of several thousand "from the master's shoulder"! Is the game worth the candle?
Vladimir, good afternoon!
The process of fixing and transferring information about orders is automatic. As soon as partners send us information on orders, cashback is recorded in the user's personal account. If the information is not in your account, we do not receive any remuneration.
We strive to ensure that the questions of our users are resolved promptly, efficiently and in a positive way, therefore we allocate part of the budget to maintain customer service.
Manager, make a mistake while calculating cashback for your order. The difference has already been added to your balance. Send screenshots of the rest of your lost orders, we will try to help resolve the issue.
Sincerely,
LetyShops team
cut the cashback to 1.5 for aliexpress on phones, retire, looking for another service, the scam is shorter here. moreover, everything is buggy to the point of impossibility
Good day!
Yesterday there were temporary technical difficulties due to the large number of people willing to place orders during the sale on AliExpress. Everything was quickly fixed.
Cashback rates are set on the basis of agreements with partners. For the category "Mobile phones, tablets and laptops, computer equipment and accessories, audio and video equipment, external storage" the percentage did not change. You can increase your bid using the loyalty program, as well as Lety codes that we share on social networks.
Stay with us :)
Sincerely,
LetyShops team
fun of course! So I switched through the application to aliexpress to activate the cache back, ordered everything happy, I go into the application and click on my personal account. "you haven't started shopping with a cash back yet." yes, and the money that I spent, I also did not spend. Fuck it! so much spent to get 0 profit
Artem, good afternoon!
Due to the large number of purchases during the sale period, the store could erroneously not transmit information or the algorithm was broken.
Created an appeal in the "Help" section. Please check and submit the requested screenshots so that we can help.
Sincerely,
LetyShops team
I ordered headphones that should belong to the category of mobile accessories and this is 5.5%! BUT I was credited with 2.75% - they think that they do not belong to the category of accessories for phones ... DOWNLOAD !!! out of the blue, a divorce of some kind!
Good day!
All information from partners is automatically sent to our system. The store itself determines which category the product belongs to.
Sincerely,
LetyShops team
what time I already fly on your application, then it has not been okayed, then something else I will wait for the withdrawal amount and leave
Kirill, good afternoon!
It's sad that you decided to leave us :(
We would like to understand the situation in detail and help. Created an appeal to the care service. Please answer the manager.
Sincerely,
LetyShops team
It's good that I'm not the only one who suffered :(
Almir, good afternoon!
Of course, it's a pity that this happened :(
Loss of cashback happens. Perhaps this is due to a large number of purchases during the sale period or due to an incorrect checkout algorithm.
Created a caregiver call to help.
Sincerely,
LetyShops team
I bought today for about 100,000 and was very disappointed when I did not see a single purchase from your service, although I always checked the extension and was sure that I would get a cashback. Disgusting service
Hello!
Situations of losing cashback are also unpleasant for us. To understand in more detail and help, we created an appeal to the care service. Please write to the manager through the section of your personal account "Help", "My requests" or via mail. We are waiting for your message :)
Sincerely,
LetyShops team
I also made the transition, from the favorites added everything to the basket, paid. Several hours have passed, there are transitions, but nothing in the personal account :(
Good day!
There were data transmission delays during the sale. We see that 10 orders were fixed automatically. If there were more purchases, please report in the appeal # 1822808.
Sincerely,
LetyShops team
Eh, such an ambush - the site went down at the beginning of the sale, the campaign will not see any promotional tickets or cashback for these orders ...
Good evening!
Konstantin, there were technical issues, but we quickly decided everything :)
We wish you good shopping!
Sincerely,
LetyShops team
made an order for Ali through your application, the money was withdrawn, but there is no order data on Ali!
Good day!
Ildar, our application does not affect the payment process and order processing.
We recommend contacting the store support for information.
Best regards,
LetyShops team