Purchases at AliExpress with cashback in your country
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9448)
Therefore, we publish only our customers' reviews.
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I ordered a lot of things, but the cashback was not credited
Ksenia, good afternoon!
We have created a care service request to resolve the issue. To help us, please send screenshots of orders from the store's personal account. The appeal can be found in the "Help" section, the "My requests" tab.
Sincerely,
LetyShops team
It is on the right day and at the right moment that your cashback service does not work ... how unpleasant and despicable it is! I thought he was the most normal letyshops! it turned out not quite so!
Good day!
Yes, unfortunately there were temporary difficulties when the sale started :(
Sorry for the inconvenience.
If cashback has not been recorded for any orders, please send a screenshot of them from your AliExpress personal account in circulation, which we have created. It is located in the "Help" section.
Sincerely,
LetyShops team
I ordered a product for 6 thousand, but the bonuses were not credited. Kapets,
Marina, hello!
We will try to fix everything. We created an appeal to the care service through the "Help" section. We will be glad to receive your answer and a screenshot of orders from the personal account of the store.
Sincerely,
LetyShops team
from buying a phone 0.5 ％. this is of course serious.
Hello!
The cashback rate depends on the terms of cooperation with partners. If there are any changes in the future, be sure to update the information on the store page.
Sincerely,
LetyShops team
ordered goods for 30k, but cashback is not displayed. usually takes no more than an hour, but now more than two have passed and nothing. It looks like the app doesn't work if you use a coupon. A very nasty policy. Coupons for 260 rubles, cashback could be about 700-1000
Hello!
During a sale, cashback fixation may take longer.
Coupons should not affect the accrual. Let's figure out why cashback did not appear in the appeal to the care service. We created it in the "Help" section and we look forward to your response.
Sincerely,
LetyShops team
I made a purchase by going from you to aliexpress in accordance with all the rules, I hope the cashback will be counted, because I understand that there are technical problems, but I would like to rely on you and return at least some money ?! )
Good day!
We checked the information in your personal account. We see that the cashback for purchases made during the sale has already been credited to the balance :) If these are not all orders, please inform the manager in an open request through the section of your personal account "Help", "My requests" or via mail.
Sincerely,
LetyShops team
I bought a lot of goods today, the amount was about 9000 rubles. And the cashback was not credited !!! Did you pocket my money ???
Good day!
Cashback accrual is an automatic process. If the store receives information about the referral source, the order information goes to our system.
We see that the cashback for purchases from 11.11 is already displayed in the "Pending" status. If there are other purchases, but they have not appeared, please inform the manager in an open appeal to the care service.
Sincerely,
LetyShops team
work cool. For an order for 100 rubles, the cash was counted, but for 100 $ not. wonderful. adies
Good day!
Oleg, the order amount does not affect the cashback accrual. To understand this issue, we created an appeal to the care service. Please write to the manager via mail or the section of your personal account "Help", "My requests".
Sincerely,
LetyShops team
I switched to Aliexpress through your application, ordered a product, I never received a cashback! :(
Good day!
We have created a ticket to help with this matter. You can write to the manager through mail or the section of your personal account "Help", "My requests".
Sincerely,
LetyShops team
everything went fine for me, no problems with the service arose, I bought it for a year ahead. Thank you for being. I don’t understand why you are being scolded like that. (◠‿◕)
Good day!
Thank you for being with us :)
Sincerely,
LetyShops team
11/11 sale and not one cashback was counted ...
Good day!
Igor, to help in this matter, we have created an appeal to the care service. Sorry, we did not receive your reply. Please go to the "Help" section of your personal account.
Sincerely,
LetyShops team
