*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
I decided to try updating the application, everything worked. But you need strong nerves so as not to freak out every time.
Jeanne, good afternoon!
We are glad that everything worked out :)
If you need help - be sure to write.
Sincerely,
LetyShops team
Cashback will not be credited until you write to the customer support service, I have been crediting it for a month now! Really annoying, there is no desire to use this service.
Good day!
Unfortunately, cashback is not always credited to the balance during the month. The maximum waiting time for cashback is 60 days. You can familiarize yourself with them on the store page, as well as in your personal account, expanding the detailed information about the order.
If after the expiration of the maximum time the commission will not be refunded, please inform.
Sincerely,
LetyShops team
But it still does not work for me, everything worked before the sale, I bought cashback accrued. And now he does not go to the store, the cashback is being activated and that's it, silence. I will delete the application.
Olga, good afternoon!
We want to help you figure it out. Additionally, we contacted you through the "Help" section. Unfortunately, no response was received.
Please send a screenshot of the window with the error that occurs.
We wait :)
Sincerely,
LetyShops team
Hello, I read the reviews and I understand that her and many bought into empty promises. The credits have been hanging since November, the goods have arrived long ago, confirmed, but the money is not being transferred (((Why so? At the beginning (installing the application) everything worked like a Clock, but now, what is not a week, not a transfer.
Good day!
Partners need time to process and transmit data on request. We have published the waiting times on the store page .
To understand the situation in more detail, we created an appeal to the care service through the "Help" section.
Unfortunately, your reply has not been received.
Sincerely,
LetyShops team
Hello. For me personally, something also did not work out with the cashback for the sale on 11/29/2019. But the manager immediately responded to my request and I was credited with a bonus. Whatever it was, but still nice. Thank you.
How so .... Honestly, I'm already tired of fighting with you and conducting conversations, I would like to say that you close this site and go home ... More than a month has passed since the moment of purchases and 523 rubles were paid for me, only 200 !!! There is no strength to listen to nonsense about the maximum compensation and loss of the company! Then do not engage in this service if you cannot establish the process of processing and issuing cashback! List the rest for me !!!
Good afternoon, Marina!
We understand you are upset. Believe me, we are interested that you were satisfied with the work of the service, and the cashback was recorded automatically in your personal account. If this does not happen, in fact, we do not receive anything for such purchases from partners.
We try to support users by compensating part of the cashback from the company's funds.
We hope that the manager's recommendations will help in placing future orders, and the situation will not repeat itself.
Sincerely,
LetyShops team
Sometimes the cashback service does not work or there is a 1 week delay until the cashback finally arrives. Lately I paid with activated cashback on AliExpress in the amount of 198 € and I'm waiting for the cashback until today but I think it won't come and I don't feel like contacting the service every time because it just takes too long. Cashback was active, the symbol was green, anti banners and advertising blocker deactivated, but nothing was received. The cashback service from LetyShops is faulty or preprogrammed with a long delay. There are other cashback services that are better and there are even higher percentages than cashback than with LetyShops. I am disappointed with LetyShops in the future I will use a different service as long as LetyShops does nothing with their service quality of the cashback.
Hi there,
We are also annoyed if the cashback is lost because then we don't get any commission.
The cashback may not have appeared if the shop's terms or our rules were violated.
We understand that inquiries to customer support take up your personal time, but without your help it will not be possible to understand the situation. If possible, write to the manager in the "Help" section.
Warm greetings
LetyShops team
Where is our cache back ????? Th for a scam ???? Deception!!!! People, don't be fooled by this scam, nothing came to us, we ordered it from aliexpress many times. And these only arrows translate to sellers and the campaign themselves wrap the loot in their own pocket !!!!
Good day!
It’s sad that there’s such an opinion.
Cashback is formed from the commission that partners transfer to us if the purchase is automatically displayed in the personal account of the service.
We contacted in the appeal, but, unfortunately, the requested information was not received from you.
Sincerely,
LetyShops team
Great, it worked. I just have a question, AliExpress says that it returns 5% on clothes. Do sports shoes also enter there with 5%?
Good afternoon.
On AliExpress, the Cashback percentage depends on the type of item and is charged from 0.5 to 5%. 5% applies to items in categories of mobile accessories, clothing, interior items, garden accessories. Sneakers belong to another category of products.
Sincerely,
LetyShops team
I made orders on 11.11 and 12.11. 80% of orders were not displayed in Letishops. I wrote to the care service as expected with screenshots and other things. As a result, I was simply transferred a bonus from the company of UAH 200. Although in these 2 days I bought phones and the cashback should be approximately 500 UAH. Apart from other small things. Interestingly, some orders were fought back, and some were not. It's sad that these days everything worked so badly.
Good day!
Cashback was not displayed for all your purchases in your personal account. In this case, we also do not receive a commission from partners.
We understand that you are upset. Believe us, we are too, because we are interested in the cashback being recorded automatically, and you were happy with the service. Compensated for the maximum possible amount.
Sincerely,
LetyShops team