A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Overall, it's very nice, but you have to wait a long time for cashback
Good morning!
This waiting time is needed for partners to check all order data and transfer the commission to us.
In general, Mr. is excellent, many cool products at adequate prices. Delivery is fast, somewhere around two weeks. I reduced the stars due to the fact that the percentage of cash back for existing customers is very small and the cash back return period is very long (2 months have already passed, and it has not yet been confirmed, unfortunately. For example, in my country, AliExpress arrives after 1 month)
Hello!
Thank you for your feedback.
Unfortunately, we do not set the rates. For our part, we try to improve them with hot cashback.
As soon as the partners transfer the reward, your cashback will be confirmed.
Normal shop. Standard goods. Delivery takes about 10 days (Kyiv). Cashback is accrued for a very long time.
Good day!
Partners need time to process information and transfer rewards.
We indicate the maximum terms.
Cashback is often confirmed faster.