Purchases at SHEIN with cashback in Sweden
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1038)
How can I collect cash back?
Good morning!
Your cashback is currently "Pending." It takes a little time for your partner to verify and transmit the information to our system.
The confirmation date can be viewed in the "My Cashback" section, and is calculated based on the times indicated on the store page.
As soon as we receive confirmation from our partners, the cashback will automatically change to "On Balance" status.
If you have any questions, please contact us in the Help section of your account.
Good day! 
Two weeks ago, I contacted Shein customer service to report that GLS had sent my package to the wrong address (to another city, in fact). They've ignored me for the past two weeks, claiming that the delivery had been made correctly and on time. I don't have my products, I don't have my money, they won't refund my order, and I had to file a complaint with PayPal. Now they're telling me they won't pay me anything until I withdraw the PayPal complaint. The best part is that the shipment was guaranteed to be delivered on time. It isn't, and I don't know what else could happen to me with this purchase. This company scams and engages in online fraud. If you don't want to fall victim to their shady practices, I recommend you consider purchasing from other platforms.
I think it's a store where I can get most of the items I need at a good price. It takes a little longer to deliver products than other stores, and the cashback refund process takes almost four months to confirm, which seems like a long time to me.
Hello!
We really appreciate your comment. We're always working hard to reduce confirmation times, but it's not all down to us.
Everything is great, this is not the first time I order.
