Previously, there were no problems with Varus, now the last 3 orders, then there is no courier, then the time is constantly postponed, if something is wrong, they usually call, but today this store has simply fallen below everyone else. I ordered for the evening at that time, what was needed, what did the store do, they did not call, at all. I think that there has been no delivery for so long, It’s good that I had the opportunity, when I had a chance, I went to the site, they just changed it on the site and wrote to me to choose another time, and there it is, not for today, but for tomorrow, although I need it for tonight. According to their thinking, I should constantly sit on their website and watch, but have they changed my time? I order every week, and last time, I ordered potatoes, which are more expensive, but they gave me the cheapest. With each order it gets worse and worse with this store.
Good day!
Thank you for your feedback!
We checked the information on your orders and found no delays in delivery or replacement of goods. Our employee will contact you shortly to clarify the details and provide answers. Also, if you have any questions, you can always contact our support hotline at 0800307080.
VARUS.UA store
92 online orders, everything is very good, I recommend it, very rarely there are small problems, but everything is solved. Many people write reviews when they are "on fire", and when they can just say thank you for good service, they are silent...
Wow, so many purchases!
Yes you're right.
It all started well, but every time it got worse and worse, they started bringing rotten vegetables, although every time you ask the picker to collect it as if it were for himself. CASHBACK due to the purchase remains hanging and has been hanging for a month and a half now. And the point was today when I prepared another basket and discovered that there is no more urgent delivery with payment to the courier upon receipt. Well, hello ATB.
Good day!
We are sorry that you had a negative experience of cooperation with VARUS.UA. Please contact the hotline at 0800 30 70 80, our specialists will check the information regarding your order and provide answers to all questions.
Cashback will be credited according to the terms. =)
VARUS.UA store
Already in which the employees of the Varus store are constantly disappointing. I ordered an order over UAH 2,000, they credited me with delivery, although the website states that over UAH 999, delivery is free!!!
Good day!
We checked the information on your order and found that shipping was free. We recommend that you review the electronic receipt that was sent to you in the message after receiving the order. We draw your attention to the fact that the delivery cost and the discount you received are indicated separately in the receipt. As a result, the cost of delivery is UAH 0.01.
VARUS.UA store
I will support all the negative reviews below! This is the worst network that exists in Ukraine!!! Zero service! Constant deceptions and lies! Delivery at zero! And the most important thing is that they started a new cash back without giving away the old one! Hello guys, isn't it funny to you? It’s a pity that the site supports such stores, thereby spoiling its reputation!
Good day!
We are sorry that cooperation with varus.ua caused you negative emotions. Please contact us on 0800 30 70 80 between 08:00 and 22:00 so we can find out exactly what happened to your order and help resolve this situation.
Varus UA store
I ordered fruit (pineapple) online at the store on Demiivska Street, received confirmation that the product was waiting, came to the store a few hours later, and was told that it had already been sold to other buyers. I do not recommend this trading network. There is no desire to visit them anymore. Let them follow the Katsap ship with such a service!
The worst, probably, network in Kyiv. You place an order and do not receive it. You place an order, but there are no large number of items, although they are on the website. At the same time, an interesting technology is used, when a replacement product is offered, apparently "accidentally", many times more expensive. The assemblers behave very rudely and destroy the reputation of the network. Damage.
Good day!
We are sorry that you had a negative experience of cooperation with varus.ua. We checked the information about your orders and contacted the store to clarify the reasons and correct the errors. Thank you for your feedback and we apologize for the inconvenience.
VARUS.UA store