Good day!
Thank you for your feedback. We are sincerely sorry that the cashback for an order with Tickets.ua was not registered in your personal account.
To get a cashback, you need to: either make a direct transition from our service using the green button "Go to the store ...", or activate our extension.
Most likely a mistake was made in the ordering algorithm. To understand the reason for losing your cashback, please leave a request through your personal account, section "Help".
Unfortunately, the cashback rate depends not only on us, but also on the store and what kind of reward we are given for your orders.
If in the future the Rozetka store increases the size of the reward, we will be happy to increase the cashback rate to make your purchases even more profitable.
We will wait for the appeal.
Sincerely,
LetyShops team
Hello!
Thank you for your feedback. We are very sorry if the information about the minimum order amount for receiving cashback, which you saw in the extension, misled you.
Believe us, for our part, we are trying to do everything to improve the work of the service, and it was convenient and pleasant for you to use our service. We will definitely take into account your opinion and will try to make the information that the store has a minimum amount to receive a cashback more noticeable.
We are always open to suggestions and grateful for your opinion, because it is you who help us to become better.
Unfortunately, we cannot change the minimum withdrawal amount. This is due to the fact that the commission for the withdrawal is paid by our service so that you can receive your cashback in full. Yes, and agree, 500 rubles. already a more substantial amount that will allow you to experience the benefits of purchases with cashback.
According to the data from your personal account, the issue of calculating cashback on a rejected order has already been resolved in your favor.
If you have any questions or suggestions to improve the service - please contact us, we are always happy to help!
Sincerely,
LetyShops team