cashback is not credited, arguing that I used a discount from the store, other services do not have this, the application sucks completely
Good day!
We got acquainted with the situation in circulation.
Indeed, we cannot guarantee the accrual of cashback for orders in AliExpress that used promotional codes. For the convenience of users, the information is on the store page . We tried to please you by crediting the bonus to your balance.
Sincerely,
LetyShops team
Recently, cashbacks do not appear in the account. We have to throw off screenshots of purchases all the time. We'll have to disable the Chrome plugin as useless and not working. Worked fine before.
Hello, Alexander!
Situations when cashback is not automatically displayed in your personal account, we are also upset.
The loss of cashback can be influenced by several factors, including:
- work of third-party extensions in the browser;
- visiting other sources while making a purchase;
- violation of the terms of the store.
We understand that creating an appeal takes time, but this way we can check the information and help. We advise you to reinstall our extension or go directly through the service.
Sincerely,
LetyShops team
As soon as I collected about $ 600 and wanted to withdraw them, I was immediately blocked. For some unknown reason. It looks like a scam, small sums give to withdraw, entice and wait for the moment to throw big! I am writing from a temporary account as the main one is blocked *****@gmail.com
Good day!
Account blocking may occur due to violation of the terms of the Customer Service Agreement. Information about the reason was immediately sent to you by mail. To resolve the issue, please reply to the email from security@letyshops.com.
Sincerely,
LetyShops team
Don't even try to work with this resource. You can try with small orders from Ali or something else, but with others you will be thrown away like me.
Hello!
Vitaliy, we got acquainted with the appeal to the care service. The partners refused to pay us a commission for the order, so the cashback was rejected. The reason - crediting the reward to another resource. Factors that could affect data recording, the manager described in detail.
We understand that the situation is unpleasant. We tried to please you by crediting the bonus to the balance.
Sincerely,
the LetyShops team
Good day everyone. I’ll tell you on this topic ... I don’t like the design of the LetyShops page. They allow themselves to “poke” customers in the form, “buy, come in.” Soon it will come to the point that they will contact you ". As a well-mannered person, I do not want to endure such treatment, and I consider LetyShops boors. They break the law and refer to the fact that they want to be closer to me, although the fact that they do not have a phone number on the site says the opposite. I want to be away from such boors, but I can and go along the legal line.
Good day!
Addressing "you" does not diminish the degree of our respect for users. This is the company's communication style. We apologize if he offended you. All comments on the work of the service are ready to receive in the call through the "Help" section.
Sincerely,
LetyShops team
They rolled down just awful. They stopped cooperating with Ebay, with Rozetka too, Prom.ua there too. The transition must be from the page of your site, but what the hell is your add-on in the browser? In short, you are a complete "bottom". After looking at the number of negative reviews, I'm not at all surprised.
Hello, Alexander!
We are actively working to improve the service and create new products that will make your purchases easier and more useful.
The transition from our site is only relevant if the plugin does not work on the partner site. All conditions are available on the page of your chosen store.
Cooperation with Rozetka, eBay, Prom.ua is temporarily suspended. Follow our news.
Sincerely,
LetyShops team
I do not advise you to cooperate with Letishops, because they unilaterally change the timing of cashback accrual without the knowledge of the client after the transaction is confirmed. My appeal: # 1922625 More specifically: on 24.12 I issued a cashback through Rentalkars. Standby time: 90 days. Well, I think, ok. I'm waiting. I wrote to support, they say, is it possible to somehow reduce the waiting period, provided receipts, a reservation number. Support says wait 90 days. On March 6, I am writing to them again so that they can receive cashback on time. They write that we will enroll on 23.03. The enrollment did not happen, I appeal again to support, and they write to me that they say, wait more, because the processing time is already 150 days. That is, they unilaterally threw on top of the waiting list for another 60 days, total waiting time: 5 months, and it’s not a fact that I will receive this cashback. I no longer advise you to cooperate with Letishops and I myself am leaving their "service".
Good day!
Terms of enrollment depend on the time it takes partners to transfer information to us. Sometimes they can change. We understand that you expected the cashback to be confirmed earlier, we also expected to receive a reward until 23.03.
As soon as we learned that partners need more time to check and send data, they immediately published the correct deadlines on the service page.
Sincerely,
LetyShops team
your appetite is really good, more than 2.5% with ali was not. For all the time, even the withdrawal of funds was not collected, well, let it remain for you as the most needy, I go to competitors
Good day!
Sasha, cashback rates are set on the basis of agreements with partners. We are committed to ensuring that users benefit from online purchases and apply for withdrawals. We recommend paying attention to the programs " Bring a friend " and " Cashback without purchases ". They will help you accumulate funds faster.
Sincerely,
LetyShops team
The site just merged, I don't even buy anything through you! And how can you do this if your useless support service has been considering some cashbacks for 5 months, and others have been "waiting" for 6 months? Perpetual replies "our partners did not give us" are really annoying. Who then needs you if partners don’t give you anything?
Good afternoon, Irina!
It is a pity that you are upset, and also have such an opinion about the care service. It is important for us to understand the situation.
The loss of cashback can be influenced by several factors, including:
- work of third-party extensions in the browser;
- visiting other sources while making a purchase;
- violation of the terms of the store.
Believe me, we are interested in users being satisfied with the service, and the information is automatically recorded in the system. Only in this case we get a commission from the store, with which the cashback is generated.
For your orders, we contacted partners to find out the reasons for the loss. Some answers have already been received, as reported by the manager. Since screenshots of other purchases periodically come into circulation from you, we also transfer the data. Unfortunately, we cannot speed up the process of considering applications, so please wait with us :)
For cashback, which is pending enrollment, please send the requested information to your request so that the manager can help.
We hope that after solving all the issues, you will stay with us.
Sincerely,
LetyShops team
The bank won, the winning ticket number 76032. I still haven't received my winnings ... At first, they told me that some partner had to send it to me (what nafig partner if this is your competition?). Then they sent an alleged track number and said that they ordered me a power bank for aliexpress. Almost a month has passed and today the status of this track number is "probably the parcel has not been sent yet." In general, the people of the contests from LetyShops is a simple scam. If you win something, then it is not at all a fact that you will get it.
Good day!
We are sorry for the wait.
Believe me, the service values its reputation and is interested in ensuring that all the prizes arrive to the winners on time and they are satisfied. Prizes are ordered immediately to the user's address in order to reduce the waiting time for product delivery. Due to the situation in China, the shipment was slightly delayed.
We are waiting with you. Manager Maria, who deals with this issue, keeps the situation under control.
Sincerely,
LetyShops team