Good afternoon, Vadim!
Thank you for your feedback. For the successful accrual of cashback, it is very important to adhere to the rules for making purchases with cashback: https://letyshops.ru/pravila, as well as the conditions that are published on the pages of each online store / service with which we cooperate.
If the cashback for orders is not automatically recorded, please leave a request from your personal account, the "Help" section, the care service managers will try to figure out the reason for the loss of the cashback and resolve the issue.
We will wait for the appeal. Have a good day!
Sincerely,
LetyShops team