A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
If it is already cheap, with Letyshops it is twice as cheap. The bad thing is that in Temu you have to spend a minimum to order. The cashback took a long time but it arrived.
The truth is that you can find everything. But lately the prices have gone up a bit. I accepted the discount they gave me for ground shipping and of course you lose cashback. I don't know the reason but in the last purchases I have to claim the cashback since it doesn't appear automatically.
Hello, Yolanda!
We are sorry about this. To make your experience a little better, we have credited the cashback for your last order ❤
I really like this page, I buy a lot, they are very serious, and if I have to return a product I have not had any problem, they are very kind. Temu has captivated me
Regarding the purchasing conditions at Temu, I have noticed that as you buy more, they get worse (higher minimum purchase to avoid paying shipping costs and fewer refunds for price adjustments than at the beginning). And regarding Cashback with LetyShops, something is also happening because many of the purchases I make do not appear and after claiming the ones with higher amounts (I am not going to bother about a few cents of cashback), Letyshops tells me that Temu has not validated those purchases and they do not validate my cashback (if I receive something, it is because Letyshops gives it to me to compensate for the loss). I do not like being fooled and if it continues like this, I will stop buying on this platform (the quality is still more or less the same as other similar websites: low-medium).
Hello!
Thank you for sharing your opinion. We see that the cashback for your last order has appeared in "pending" in your account.
We would like to investigate the situation and help you, so we have written to the email linked to your account. We look forward to hearing from you.
I love it and use it a lot, but I think the discounts for existing customers are very low.
I really like it, you have very good products, shoes, clothes and a wide variety of things.
They take a long time to validate the cashback and it also varies several times (both positive and negative) until it is validated. Otherwise Temu is like Aliexpress in terms of quality, shipping, price...