Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
Cashback is an extremely tight store. I bought a gift for my family on NG, expensive, albeit actionable. With cashback. Before that, I hadn't bought anything at Foxtrot for a long time, because there was a period when they practically left our city. When they returned, there were no significant differences from other large (greedy) retailers. Before NG, I was tempted by an increased cashback from Nowhere was it indicated that promotional products were not compatible with cashback. As a result, a month later I received a message that the cashback was declined. There are no complaints about the LetyShops Care Service, they treated it correctly and with attention, it may even be possible to defend cashback with their help, but with equal prices in other stores in Foxtrot, I probably will not buy, and I will not recommend it to others, since there is no difference and there is to be dishonest and, petty redneck!
Eugene, good afternoon!
Thanks for the comment.
We are sorry that the cashback for the order was declined. Since the amount of remuneration is quite large, it is important for us to get an answer from partners. Alas, he has not yet entered. The delay is due to the fact that we do not work directly, but through special programs.
Please do not worry about this - we will try our best to help.
See you soon in the spring;)
Good luck, pleasant shopping and great mood.
Sincerely,
LetyShops team
I bought a washing machine at Foxtrot. I designed it through your service. A month later, I received a notification that the cashback was declined. In my office I did not see such an order number at all. In an appeal to the store, I was told that the order was reissued, but that order was canceled. And it turns out that I kind of refused to buy. I don’t know what to do, how to decide.
Good day!
Thanks for the comment.
We understand that you received the goods, and in fact the purchase took place. However, the payment was made for a completely different order. We did not receive a reward and the cashback was declined.
I'd like you to feel all the benefits of using our service. Cashback is credited to your balance as a bonus.
Please follow the recommendations and do not forget about the conditions on the store page on our website.
Thank you for being with us :)
If you need help - be sure to write. Have a great day!
Sincerely,
LetyShops team
I had no problems with calculating cashback from Foxtrot, just over two weeks and cashback on my account. I'm happy with everything.
I am satisfied with the work of the LetyShops Care Service, but I do not recommend buying at Foxtrot. I bought and paid for the order in the Foxtrot online store right away. The cache did not appear. I made a screenshot of the Foxtrot Personal Account, a screen that the LetyShops extension was activated, a screen from the bank about payment. Two weeks later I received the goods, but Cash never showed up. I sent a check that was already given in the store, after which my Cash was credited with a bonus. For the second time I had such a case with Foxtrot + a friend had the same thing. From the moment of purchase until receipt, Foxtrot spontaneously changes the order number three times.
Sergey, hello!
Thank you for your feedback. We were happy to help :)
To understand the reasons for losing cashback, we sent a request to partners. As soon as we receive an answer, the manager Sergey, with whom you solved the issue, will inform you.
We hope future purchases with cashback will be successful and enjoyable :)
Sincerely,
LetyShops team
I have been working with this service for a long time, but everything is very bad with the Foxtrot store. The first big cashback was simply rejected for no apparent reason. Although I was already negotiating with managers and sending a photo of the receipt for the purchase. The answer is silence ... Other cashbacks are very sluggish. Of the several purchases, only one cashback was provided and, as the manager said, from the Letichops service. Another buyer wrote by some miracle to photograph the check again. Sent, silence again. So, one conclusion. Someone is doing badly. I can't recommend buying on Foxtrot through Letichops.
Good afternoon, Polino!
Thanks for the feedback.
We understand how unpleasant situations with the loss of cashback. After all, we also do not receive a reward for the order, if it does not appear in your personal account. Following the rejection of the fee, we turned to our partners to find out the reason why we were denied cashback. The waiting time for a response is quite long. This is due to the fact that we work with stores not directly, but through special affiliate programs.
The care manager keeps track of the treatment and will be sure to report the results as soon as we receive them. We hope for a positive decision.
If you have additional questions, please contact us. We will be glad to help.
Sincerely,
the LetyShops team