Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
The store of norms, but the employees, in particular, the sellers themselves, when asked how the grill turns on in the stove, I quote: "look at youtube, I don't know" but for cashback this is a different story for the second time I make purchases here and each time you need to contact the support service letyshops PS letyshops you are super
Vladimir, good afternoon!
Thanks for the comment.
It is a pity that such a situation has occurred. We hope this will not happen again.
Here are some tips to help you save cash back in the future:
- disable third-party extensions and blockers in the browser before placing an order;
- follow the conditions that are published on the store pages;
- adhere to the basic rules of shopping.
Write, if anything :)
Sincerely,
LetyShops team
Of all the stores, only Foxtrot had problems. They reissue the same order several times under different pretexts - and there is no cashback. Only after contacting the letyshops care service and thanks to their goodwill did the cashback return to me. This is not an anti-advertising of the store, but just facts, be careful in such cases.
good day, Elena!
Thank you for informing.
Sometimes, orders in stores can be reissued for various reasons. We believe these are isolated cases. We hope this will not happen again.
Thank you for shopping with us. Have a nice day!
Sincerely,
LetyShops team
cashback came in a couple of weeks, the store is normal
I don't know how about cashback. I have a different problem. I ordered a SAMSUNG ETAOU80 (ETAOU 80) charger for 1A today. I received SMS about order confirmation and about the fact that the goods are waiting for me in the store. I come to the store, and there is another charger in the package of this charge. Also SAMSUNG, but only at 2A. We called another Foxtrot store, but the situation is the same there. Naturally, he refused the goods. What to do in such situations? Or are they selling a cheap fake under the brand names?
Hello!
Thank you for sharing your shopping experience at Foxtrot.
We are very sorry that this situation happened. Try to contact info@foxtrot.com.ua or call the store's hotline: 0 800 300-353 (Free from landline and mobile phones in Ukraine).
If you have any questions about the work of our service - write.
Enjoy your shopping!
Sincerely,
LetyShops team
Cashback works. 5.8% from the purchase of a TV, which was no more expensive than others, returned. I really did not like the state of the package - a whole piece was torn off a few cm. They have a really buggy website. Sometimes it is impossible to place an order, so the cashback probably does not work.
Dmitry, good afternoon!
Thank you for sharing your shopping experience with cashback.
To receive cashback, it is important to adhere to our recommendations , as well as the conditions that are published on the pages of partner stores.
If you need help, write. We are always glad!
Sincerely,
LetyShops team
I did everything right because I have been using cashback for more than one year! In short - KIDALOVO! Response from LetyShops representative: Stefania Pogrebnyak (LetyShops) Mar 16, 10:05 pm MSK Good evening, Vladimir. I will be happy to help you understand the issue. Unfortunately, we did not receive any reward from the store. This can happen if the rules for purchases with cashback were violated, or the store mistakenly did not transmit information to us. To protect yourself from such situations, you can use the following tips: 1) try to complete an order within an hour within one browser session. Do not go to the pages of other sites; 2) also disable active third-party extensions on the browser at the time of ordering with cashback; 3) be sure to consider the conditions of the store. Important points are spelled out there. 4) follow the recommendations of our service. This will keep your reward safe. We try to take care of our users, that's why we accrued cashback from the company's funds.
Good afternoon, Vladimir!
Thank you for leaving a review.
We understand how unpleasant situations of losing cashback are. Our team does everything possible every day to keep such cases as few as possible. Unfortunately, we cannot influence all factors.
We are grateful to you for following our recommendations. Perhaps there was an error during data transfer, so the cashback was not fixed. We hope the situation will not repeat itself.
If you have any questions - write, we will definitely show you.
Sincerely,
LetyShops team
I bought at Foxtrot 3 times, of which two times the cashback was not tracked, and the first time there was a limit on the card (when the limit was triggered, the purchase was tracked, and when the limit was removed and tried a minute later, no. The second time I bought two goods in a row with a difference of about an hour, the first product was tracked, the second was not. I placed a request, letishops fully refunded one of the orders and partially the second. The store itself refused to refund, said that I followed the wrong link :) Conclusion: if you want cashback to be tracked and click on "topics "Do not buy links in foxtrot.
Hello Alex!
Thanks for the comment.
It is a pity that such a situation has occurred. Unfortunately, none of us is safe from rewriting the affiliate link during checkout. To reduce the risk of such cases to a minimum, we recommend disabling all third-party extensions, making purchases within the same browser session, not going to other tabs and not clicking on links from the Internet. We hope that such difficulties will not be repeated in the future.
If anything, you can always contact us. We will be happy to help in any situation.
Have a great day!
Sincerely,
LetyShops team