Purchases at Temu with cashback in New Zealand
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (24)
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
My experiment with the 100% cashback promotion was failed by this company. I specifically placed an order through the built-in browser in their app, a completely clean phone, creating a new account, etc. Each step is confirmed by screenshots, the transition from the application is recorded, 100% cashback in the browser was active with green light, the order consisted of ONE item, the cost of the order was twice bigger the payout limit for the promotion. I did absolutely EVERYTHING and they had nothing to counter. Refusal of cashback due to "lack of information from the partner" and compensation from the service 60 PLN instead of planned limit of 120 PLN. Conclusion: do not deal with this service, they lie you. P.S. You can take your compensation for yourself, I do not need your handouts, you failed my experiment, the greedy "partner" will pay for the return of the goods.
Hello!
We deeply apologize for any inconvenience caused. Unfortunately, Temu does not accept requests for clarification of the reason for the loss of cashback.
We have credited you the maximum possible partial bonus from our own funds. Hope your future orders will have a success.
Some sellers cheat. For example, they offer 2 items and send one (1 item). Scammers also quickly close down the store. They lie in the descriptions of the products they sell.
Good morning!
We are sorry that a similar situation occurred.
Please contact the store's customer service department regarding this matter.
I placed an order with 100% cashback a month ago, I still don't have it in my waiting list, it hasn't been found, I'm disappointed
Good morning!
Cashback appears based on information from partners. If it did not appear, it means that something had an impact on it.
We see that our specialist has contacted you and is working to resolve the situation.
Overall, it's very nice, but you have to wait a long time for cashback
Good morning!
This waiting time is needed for partners to check all order data and transfer the commission to us.
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