periodically cashback is not counted, about 1 out of 5 purchases - you have to apply for a "search". despite the fact that the purchase algorithm is naturally the same every time. Waiting then for these kopecks is stretched for months. in a couple of years, letishops can fix it. There are no complaints about the store itself.
Our service does not cooperate with stores directly, but through partners. Unfortunately, we do not influence the speed of request processing and cannot speed it up. Only with the help of an application can we request the reason for the loss and return the commission.
Please note that in this store cashback is not credited on some products. Fanatical does not provide us with an exact list. We do not exclude that you have acquired just such positions. It is worth waiting for a decision on the application.