I've been trying to get the problem fixed for two months! They disregard the following: In booking, when you are going to make the payment by card, it diverts you to another security page and, therefore, the cash is disconnected while you are paying. I thought it was irrelevant and that LetyShop would be aware of it, but no. After waiting a few days, I contacted them and, until two days ago, they have been giving me long and making excuses for not returning my cash (after having attached all kinds of photos and screenshots that they asked for). It is a shame. For small cash from other stores they do not give you a problem, but when we are talking about more amounts of money, yes. SHAMEFUL.