Initially, the service was stable, and immediately issued a cashback, now I paid for the purchase, there is no cashback, although 3 days have passed, I wrote off the complaint, no one answers.
Hello Nikita!
Sorry for the delay in answering. All requests are processed on a first come, first served basis. Our manager will contact you and help you understand the situation.
Sincerely,
LetyShops team
Letishop's application (for the return of an unaccounted cashback at the 11-11 sale) was unilaterally closed, although my issue was not resolved and the compensation did not work! Complaints do not go further than the manager .. Run to alternative services by cashback
Good day!
The appeal was closed because we did not receive your reply in it within two days. We understand that you expected to receive cashback in full. Unfortunately, our system did not receive information about your orders and partners did not pay remuneration. For our part, we compensated for the maximum possible part of the cashback.
Sincerely,
LetyShops team
Good afternoon, dear site staff. This was my favorite cashback service site. Here the key word was ..... You have changed a lot - not for the better, unfortunately. I think this is due to the departure of your leader and inspirer Marina (sorry if I'm mistaken with the name). 11.11 was just tin ... the total of purchases for more than 30 thousand, not a single cash-back came, not a single ticket for the drawing, and when I contacted the care service - the waiting time for an answer was 2 days, and now it is written on your website 5-7 days. So there are a lot of people like me ... ... and they will not see tickets for the drawing, or probably a cash tank from 11.11. It's a pity. I have been using your service almost from the moment of foundation and mistakes during the transition are excluded, especially since they are all reflected in your personal account. And the most offensive thing is that you do not admit your mistakes. It was possible to honestly change in front of everyone that the service has failed, we are doing everything possible, we will sort it out, we will postpone the drawing and the issuance of tickets. But no, today a rosy report came to the post office that everything is complete ...... sorry.
Hello Evgenia!
Marina is :) She just no longer deals with mailing, promotions and sweepstakes.
Yes, due to the number of requests, we do not process them so quickly. We promise to answer each user and help in resolving the issue. If all conditions of the drawing are met, tickets will also be attached. We hope for your understanding and we apologize for waiting for a response in your contact.
Sincerely,
LetyShops team
A friend recently registered with you, she has a minimum withdrawal of 50 rubles. And I have 500. However, discrimination.
Good day!
Our team is working to make the service even more convenient. Now we are testing the possibility for users to withdraw smaller amounts in different ways.
Probably, your friend was included in our test sample. If the test results are positive, you can also enjoy the improvement :)
Sincerely,
LetyShops team
send incorrect charges to understand they do not want to blame Aliexpress for everything
Hello!
We work with stores through special affiliate programs. At the moment, indeed, order numbers on AliExpress come to us with a slightly modified number. Only the 5th digit from the end differs. This does not affect the crediting of cashback.
Sincerely,
LetyShops team
I do not recommend this service. Of the three purchases on Ali using LetyShops, cashback was credited only for one "penny" purchase; for two other expensive purchases (phone and robot vacuum cleaner), cashback was not credited. For the purchase of a phone, after the proceedings, the cache was credited, but for the purchase of a vacuum cleaner, no. Contacting the support service did not give a result, they replied that apparently some kind of failure had occurred, although the screenshots provided show that the Letishop plugin is activated, and other plugins (antivirus and ad blocker) are disabled. It seems that the cash is charged only for inexpensive purchases.
Good day!
Sorry, now the managers of the care service do not respond as quickly as usual :( But none of the calls will be left unattended.
We see that your request has been processed, and the bonus for purchasing a vacuum cleaner has been credited to the balance. Unfortunately, we were unable to find out the exact reason for the loss of cashback. Perhaps this is due to the hype that was during the sale. We hope that in the future cashback will be recorded only automatically.
Sincerely,
LetyShops team
The service is good, of course with its own moments. Of course, the automatic system fails, but here the client-cashback-service-store is connected. In general, the transitions from the android application are stable with troubles. But why complain, we used to live without a cashback, it was okay, but at least something falls over)) everyone is good and profitable purchases ... IMHO
Hello Halit!
Thank you for shopping with us :)
Agree, sometimes there can be mistakes. If you notice them, be sure to write to us through the "Help" section. We will fix it.
Sincerely,
LetyShops team
Thank you for the quick response in my message! I have been waiting for an answer all day. To the cashback account. I bought a mobile phone for 12.400, the cashback of which should be 1.5%. And for such a price of the phone, this service gave me 80 rubles! Thank you
Good day!
All requests are processed on a first come, first served basis. Thanks for waiting.
Most likely, the product was purchased in a store, the cashback rate for purchases in which is 0.5%. The list is available on the AliExpress page . We see that the manager requested a screenshot of the order in order to understand the situation in more detail.
Sincerely,
LetyShops team
In the beginning, the service was the best and most stable. Everything has always worked, but recently everything has changed. It is especially harsh that during the start of the sale letyshops collapsed and now we have to wait until they respond to the appeal that only 2 out of 32+ cashbacks came. Apparently the rest were buggy due to a site breakdown. Today I had to take 32 screenshots and copy order numbers for an hour. I hope that at least it was not in vain that I did this and that cashback will be credited. Otherwise it's just KEK
Good day!
Sergey, 11.11, on the date of the start of the sale on AliExpress, indeed, there were technical difficulties due to the large number of users who want to make purchases. We fixed them quickly.
All calls to the care service are processed on a first come, first served basis. Now we have received more requests than usual, so we are not responding as quickly as we would like. Screenshots of purchases are necessary, since we do not have information about the order (date, number, amount). Thank you for taking the time to write to us and send us the necessary information. We appreciate your help and will do our best to help.
Sincerely,
LetyShops team