Worst service !!! I have been using for many years, I was always happy until they began to cheat and throw !!! Their service is stupid, it does not give this cache and then the appeal also freezes and does not give a dick, no sense from this service if they throw and do not help.
Good day!
Vlad, we are honest with users.
We got acquainted with the appeal to the care service. Cashback for your purchases did not appear, as the algorithm for making orders with cashback was violated. Namely - no transition before checkout. Earlier, we went forward and compensated for the cashback in the same situation. We cannot do this on an ongoing basis.
Sincerely,
LetyShops team
I was surprised to learn that Leyshops has changed the terms of the referral program. Now 15% for referrals are credited only in the first year of using the service. Now there is no point in inviting others to this project, especially given the significant decrease in cashback. Other independent cashback services or banking programs have better conditions for the most popular stores.
Stas, good afternoon!
Everything is correct. Payments for referrals who were registered in the service more than a year ago will be terminated in accordance with the terms of the Client Agreement. For a long time, we did not implement this limitation.
You can still benefit from bringing loved ones. For a whole year you will receive 15% of their cashback :)
Indeed, there are many cashback services and banking programs. Each has its own characteristics, so we cannot comment on their conditions.
Sincerely,
LetyShops team
Already the third purchase on the book site does not accrue bonuses. Every time you have to write an appeal, attach screenshots. And if they figured it out quickly twice, then the third time they said to wait 4-5 weeks. For comparison, I bought it through another service in the same store and immediately the cache came ...
Ruslana, good afternoon!
We understand that creating a call to the care service takes time, but this is the only way we can understand situations and help users.
At your request, we contacted partners to find out the reason for not accruing cashback. Since we do not cooperate directly with the store, but through an affiliate program, consideration of applications takes time. Unfortunately, we cannot speed up the process. The manager will contact you as soon as a response is received. We are waiting together :)
Sincerely,
LetyShops team
Service has become complete *** M !!!!! You need to beg for accrual. Cashback is credited every other time. The situation is similar with payments. Reached gold status. It's time to move on to a more solid service.
Good day!
Andrey, we are sorry that you are disappointed in the service.
Cashback is credited automatically. If the store receives information that the user has switched from LetyShops before placing the order, it transmits the purchase data to us. We see you are shopping on AliExpress. At the moment, partners do not pay commission for all products. You can check this through the checker, which is available on the page when you go . There are also waiting times for cashback. As soon as the verification takes place, the cashback status will change to "Enrolled".
We look forward to continuing our cooperation.
Sincerely,
LetyShops team
COMPLETE DECEPTION OF YOUR LETSHOP !!!! I HAVE DONE ORDERS WITH ALIEXPRESS NOT ANYTHING IS NOT INCLUDED AT LEAST WITH THE EXPANSION ... SHAME ON YOU !!
Good day!
Gennady, we got acquainted with the situation. Cashback for your order did not appear automatically, since there was no activation of the extension / transition to the store's website. You can check the information in the section "Orders and Finance", "My Transitions". The transition is the main condition for the accrual of cashback. This is the only way partners record that you came from us, and then transfer the commission to us.
Sincerely,
LetyShops team
I like everything! Only for me it would be more convenient to return the extension for the Safari browser; before it was and everything was fine, where did it go ?? There is still not a very adequate complaint about the long wait for the cashback to be credited to your account, of course I understand that this is a necessary measure, but all the same! LatyShops, thank you for being there! ✌️
Good day!
Sasha, thank you for shopping with LetyShops.
We cannot provide our extension to Safari yet. You can install the plugin in your Chrome browser .
We understand that we want to see the credited cashback as soon as possible :) Time is needed for processing and transferring data.
Sincerely,
LetyShops team
I left a negative review here a little earlier, because I did not know that I had 2 accounts. I saw the first, then the second. Somehow done wrong. But. The team figured it out, combined both accounts. Now it's order. Was registered about 5 years ago. I have repeatedly withdrawn funds. Everything works well. The main thing is not to forget to enter the store through them.
Good day!
Igor, you were able to register another account because you specified a different email address.
We are always in touch and ready to help :)
Sincerely,
LetyShops team
I have worked with the service since 2016, reached Lety-Gold, but this year I will leave here completely to competitors (thanks in part to the support employee who is talking to me at the moment). Service has only gotten worse over the years! Disgusting user support, they answer once a day, in the late afternoon, as if they are writing after the main work ... no "care" about the user. To find out the fate of the missing cashback, they are asked to wait from "6 weeks", because they will probably walk on foot like Lomonosov to bow to their partners. Conclusion: either this office does not respect me, or its partners disrespect this office. As a result, we go to competitors, replicating this review everywhere.
Good day!
Ilya, we appreciate that you have been making purchases with LetyShops for 4 years now. We are sure that the service brought not only negative emotions.
We care about users and try to reduce the waiting time for a response in contact. Sorry to wait.
We have not received information on your order. To find out the reasons for the loss, we turned to our partners. All requests are processed on a first come, first served basis through a special program. Upon receipt of a response, the manager will immediately contact you in the appeal.
Sincerely,
LetyShops team
Everything is convenient, understandable, fast. But the disrespectful address to their clients on "you" is very jarring. After all, among your clients there are not only young people, but also people of the older generation.
Good day!
Thanks for your feedback!
We try to be closer and more open to our users, so we changed our communication style to a friendlier one :) In no case are we trying to be rude or disrespectful.
Sincerely,
LetyShops team