this cantor is a total crap! Withdraw 620 rubles. for a week, the support said that all applications are processed in turn, if they spent less time on the fact that your application for withdrawal of funds No. 843303 was rejected. and when submitting a new one, the priority was to speed up the process of processing a new one from the same person, it would be better, and so the BIKE! Good luck to everyone, maybe someone will be better lucky)))
Hello Vladimir!
Thank you for your feedback. We are sincerely sorry that you encountered some difficulties while using our service. We hope that a detailed explanation of the situation will change your opinion, you will continue to use our service, feel all the benefits and advantages, and in the future you will not have any difficulties.
Indeed, your withdrawal request has been declined. Unfortunately, we cannot withdraw cashback to the card, the number of which you provided. For some unknown reason, the payment is refunded.
We are grateful to you for submitting another withdrawal request. Today, a request has been sent to your email address to confirm your details. Please answer the letter and we will transfer the accumulated cashback to you.
We are looking forward to your reply.
Sincerely,
LetyShops team
In short, I recommend not using this service !!! Yesterday I paid for orders for aliexpress, the transition is in the personal account, everything is visible. But there is no Cashback and the support service is silent !!
Good afternoon, Alexander!
Thank you for your feedback. Please excuse me if the care manager did not respond promptly to your request. Managers always try to approach each request individually and try to help depending on the situation. Please don’t worry, we will do our best to understand the reason for the non-accrual of remuneration and resolve the issue.
If you have any additional questions - write, we are always glad to dialogue. Have a good day!
Sincerely,
LetyShops team
I agree with the last comments. I have been using the service for several years, everything has always been excellent, but over the past couple of months it has slipped - cashback is not credited, contacting the support service does not give anything, it is recommended to re-order the product in the end. At this rate, you will lose all clients! So far, I order only small things through LS, large purchases through others, I would like to have already solved the problems!
Hello Anton!
Thank you for your feedback. Due to the specifics of working with stores under the cashback program, there are a number of reasons why cashback may not be credited, even if there is a transition from our service. All these reasons are described in the rules for purchases with cashback. Additional conditions (if the store has them) can be found on the page of each store on our website.
We really want to understand the reasons and do everything possible to eliminate them and you no longer worry about your cashback.
After analyzing your personal account, we noticed that the previous appeal was closed by you. We have created another customer care case. As soon as you have a few minutes of free time, please respond to the appeal.
We are looking forward to your reply. Have a good mood!
Sincerely,
LetyShops team
Thank you very much! I work with you precisely because you are loyal and responsible, you are not all right, and this is important, I will definitely advise you, all my friends and subscribers, since we are a major player in the beauty industry. Although these are trifles, it is very nice to see such a service, and I also want to note the "sincere service" of operators and managers, it is at its best! Unfortunately, such a service is rarely found in Russia. You are great!
I registered in the application, installed the extension. I switched from your server to Aliexpress (where it is also registered) - I ordered 2 smartphones. Cashback did not go through any of the orders. (I am very disappointed. I will look for another site with cashback for Aliexpress - more reliable and simpler.
Good day!
Thanks for your feedback. Do not be discouraged, please. We will definitely find out what caused the loss of cashback for your orders and resolve the issue.
A request to the customer care service has been created from your account. Please go to the "Help" section and respond to the request.
Thanks in advance for your assistance. Have a good day!
Sincerely,
LetyShops team
It's just trash! They did not accrue cashback, after clarifying the relationship, they accrued it, allegedly from their own pocket. Yes, what for do I even know where you charged from, why should I feel sorry for you? I have a suspicion that cashback is intentionally not credited over a certain amount, and if the client writes that they have not credited it, then they ask to make screenshots, and only then they charge it, and the one who scores will be left without money. Kidalovo? I'm supposed to. Now about the conclusion! The minimum withdrawal amount is 500 rubles. That is, I still need to use this garbage can, to have these problems in order to collect these 500 rubles.
Good day!
Thank you for your feedback. We are very sorry that you have such an impression. Our service works transparently, we have never hidden the cashback accrual system and the conditions for its successful fixing.
Unfortunately, loss of cashback happens and such situations are no less unpleasant for us. After all, we also do not receive remuneration for orders that are not displayed in your personal account.
We value our customers and work hard to ensure that the opinion about our service is justifiably good. If the user has any difficulties in calculating the cashback, we try to understand the reasons and, if possible, compensate for the loss of the cashback from the company's own funds.
We strive to ensure that the questions of our users are resolved promptly, efficiently and in a positive way, therefore we allocate part of the budget to maintain customer service.
The minimum withdrawal amount of 500 rubles allows us to take on the commission for the transfer of funds. And thanks to this, our users receive full cashback. In addition, this amount will allow you to feel the usefulness of purchases with cashback.
If you have any questions, be sure to write.
Sincerely,
LetyShops team
I do not understand if you buy a phone, then the cashback is not scratched, then why should people fool their heads
Hello, Alexander!
Thank you for your feedback. Judging from your personal account, we can assume that the order was placed in the Aliexpress store. Cashback for orders from this store is credited for all products, there are no restrictions.
We have created a customer care case on your behalf. Please, respond to the appeal through the "Help" section. We promise we will do our best to resolve this issue, and with our recommendations we will try to protect you from losing cashback in the future.
Have a nice day!
Sincerely,
LetyShops team
There were problems with cashback accrual, review below. The problem was resolved, the cashback was credited. Let's see if it will be possible to withdraw it after accumulating 500 rubles.
Since February, cashback is credited every other time (mobile application). Thanks to the support service, you will write and voila credited, but I do not think it is convenient to write letters after each order. Yesterday I wrote again, I'm waiting ... Well, after all, everything worked, what suddenly went wrong? Yes, and there weren't so many complaints in the reviews before ... Good luck with the correction of errors!
Good afternoon, Jeanne!
Thank you for your feedback. The mechanics of calculating cashback have not changed. As before, the reward for orders is fixed subject to the rules for making purchases with cashback, as well as the conditions that are published on the pages of our partners. We are grateful to you for contacting the care service.
We sincerely hope that in the future there will be no more difficulties in calculating cashback.
Sincerely,
LetyShops team
The service has sunk to the bottom. I bought goods on Aliexpress for 42 thousand-cashback was not credited. I wrote to the support service, silence. The result is a complete scam.
Good day!
Thank you for your opinion. Alexander, usually cashback for orders is fixed within 24 hours from the date of registration.
Do not upset, please, the care service manager keeps control of your appeal and if cashback does not appear after 24 hours, he will contact you and try to help.
Have a nice day!
Sincerely,
LetyShops team