Good evening. I want to say that I have been with your service for a long time, I have the Lety-Silver status. Recently, I have noticed that cashback has not been accrued, I have already had a couple of times with Rozetka. Now here with the sale on AliExpress. I opened a dispute on this issue through the contact and support module and have been ignored for two days. There is simply no answer and think what you want. Here is a service and relationship to a regular customer of the service. It's a shame that you messed up so badly.
Good day, Sergey!
We value cooperation with you very much. We promise that the appeal will not go unanswered. We are just now processing requests within 3-7 days in connection with the download after the sale. Sorry to keep you waiting.
Sincerely,
LetyShops team
A friend recently registered with you, she has a minimum withdrawal of 50 rubles. And I have 500. However, discrimination.
Good day!
Our team is working to make the service even more convenient. Now we are testing the possibility for users to withdraw smaller amounts in different ways.
Probably, your friend was included in our test sample. If the test results are positive, you can also enjoy the improvement :)
Sincerely,
LetyShops team
send incorrect charges to understand they do not want to blame Aliexpress for everything
Hello!
We work with stores through special affiliate programs. At the moment, indeed, order numbers on AliExpress come to us with a slightly modified number. Only the 5th digit from the end differs. This does not affect the crediting of cashback.
Sincerely,
LetyShops team
I do not recommend this service. Of the three purchases on Ali using LetyShops, cashback was credited only for one "penny" purchase; for two other expensive purchases (phone and robot vacuum cleaner), cashback was not credited. For the purchase of a phone, after the proceedings, the cache was credited, but for the purchase of a vacuum cleaner, no. Contacting the support service did not give a result, they replied that apparently some kind of failure had occurred, although the screenshots provided show that the Letishop plugin is activated, and other plugins (antivirus and ad blocker) are disabled. It seems that the cash is charged only for inexpensive purchases.
Good day!
Sorry, now the managers of the care service do not respond as quickly as usual :( But none of the calls will be left unattended.
We see that your request has been processed, and the bonus for purchasing a vacuum cleaner has been credited to the balance. Unfortunately, we were unable to find out the exact reason for the loss of cashback. Perhaps this is due to the hype that was during the sale. We hope that in the future cashback will be recorded only automatically.
Sincerely,
LetyShops team
The service is good, of course with its own moments. Of course, the automatic system fails, but here the client-cashback-service-store is connected. In general, the transitions from the android application are stable with troubles. But why complain, we used to live without a cashback, it was okay, but at least something falls over)) everyone is good and profitable purchases ... IMHO
Hello Halit!
Thank you for shopping with us :)
Agree, sometimes there can be mistakes. If you notice them, be sure to write to us through the "Help" section. We will fix it.
Sincerely,
LetyShops team
Thank you for the quick response in my message! I have been waiting for an answer all day. To the cashback account. I bought a mobile phone for 12.400, the cashback of which should be 1.5%. And for such a price of the phone, this service gave me 80 rubles! Thank you
Good day!
All requests are processed on a first come, first served basis. Thanks for waiting.
Most likely, the product was purchased in a store, the cashback rate for purchases in which is 0.5%. The list is available on the AliExpress page . We see that the manager requested a screenshot of the order in order to understand the situation in more detail.
Sincerely,
LetyShops team
In the beginning, the service was the best and most stable. Everything has always worked, but recently everything has changed. It is especially harsh that during the start of the sale letyshops collapsed and now we have to wait until they respond to the appeal that only 2 out of 32+ cashbacks came. Apparently the rest were buggy due to a site breakdown. Today I had to take 32 screenshots and copy order numbers for an hour. I hope that at least it was not in vain that I did this and that cashback will be credited. Otherwise it's just KEK
Good day!
Sergey, 11.11, on the date of the start of the sale on AliExpress, indeed, there were technical difficulties due to the large number of users who want to make purchases. We fixed them quickly.
All calls to the care service are processed on a first come, first served basis. Now we have received more requests than usual, so we are not responding as quickly as we would like. Screenshots of purchases are necessary, since we do not have information about the order (date, number, amount). Thank you for taking the time to write to us and send us the necessary information. We appreciate your help and will do our best to help.
Sincerely,
LetyShops team
You are just my beloved :) This is what an individual approach means! http://joxi.ru/l2Z5xbkFz4JqEm . Laura is the best ☜ (゚ ヮ ゚ ☜)
Hello !! The server went down on 11.11 19 tried for an hour to come to you .. error 505 something happened ..... not too (((. For 3 years in a row .. I have distinguished myself !!! Appeal ID # 1820633 since the 11th, my question has not been resolved, they have not even responded. I provided all the data !! I don’t see any cashback tickets I advise my friends not to use your services.
Good day, Sergey!
Yes, at the start of the sale, we had temporary technical difficulties due to the large number of people willing to make purchases on AliExpress. We fixed them quickly.
Thanks for waiting for the manager's message. We see that the issue of crediting cashback and tickets has been resolved.
We look forward to continuing our cooperation.
Sincerely,
LetyShops team