LetyShops has recently become completely useless, most of the stores refused to pay cashback.
Alexey, hello!
We end cooperation with some stores, with some we are establishing. It has always been this way :)
Follow the news so as not to miss interesting offers.
Sincerely,
LetyShops team
Everything is getting worse and worse! I made 4 orders for 35,000 rubles for ebay, the cash was not credited, I opened the appeal, 300 rubles fell and everything for unsubscribing requests (we did not receive a reward) are your problems, all the evidence from my side is, but where are yours? just stupidly do not want to pay! I think you are scammers or thieves need to leave you
Sergey, good afternoon!
Cashback is displayed automatically in the accounts of our users as soon as the stores transfer the reward.
We would like to draw your attention to the fact that the amount of cashback in eBay depends on the category of goods and can range from 0.3 to 1.5%. Unfortunately, the store does not provide us with a breakdown of rates by category.
For your orders, compensation has been accrued at almost an average percentage.
We hope that such situations will not happen again.
Sincerely,
LetyShops team
Cashback is not credited on both sales. As the sales start, the system immediately crashes. It's a pity, but you have to look for another cashback service ...
Good afternoon, Alexander!
It's a pity that you decided to leave us.
We contacted you in order to understand the situation and help with cashback.
Sincerely,
LetyShops team
Cashback appears every three times. You will not remind yourself - you will not get anything. Of the six orders, one was received. For others I had to write in support. There are three more orders, apparently without technical support, too. Somehow.....
Hello!
Believe me, we are also interested in the automatic display of cashback for your orders and we want you to be satisfied with the work of the service. We understand that contacting the care service takes time, but this way we can help with cashback.
Sincerely,
the LetyShops team
Look, I'm not the only one who got to 11.11. Purchases were made through the official LetyShops app on Android. (Yesterday, 01.12.2019, I received the long-awaited reply # 1867125 and a return of 12 pieces * 2 rubles 11 pieces * 13 rubles and 300 rubles. 4 orders were reflected on the day of the sale. The total of 11.11 28 orders for 22301.9 rubles, and cash back 499.34 rubles Cash Back was 2.24% Obviously does not correspond to the declared https://letyshops.com/shops/aliexpress I looked through the lists of stores of exceptions https://docs.google.com/spreadsheets/d/e/2PACX-1vSUCQZwlpgoyCJyoIA_8o94l89-WWeAFF7jbjeHcSPj5GvIxYgr9ht_bjeHcSPj5Giri the moment cashback freezes from M. Video It's not the first time I've made purchases through cashback services and I know perfectly well the rules of transitions. So you don't need to write down the reasons for losing cashback. But your service dropped to 11.11. computer and phone to buy unique goods then scored and paid in an hour, having lost hot offers with ALI (. Black Friday spent half with Lety, half another cash back. That seems to be cool, but there are a lot of pitfalls
Dmitry, good afternoon!
Yes, there were technical difficulties at the start of the sale, which we quickly fixed. Apologize.
We understand that you are upset about the situation with orders for 11.11. Believe me, we, too, have not received anything from partners for your purchases (no information, no commission). So that you can feel our loyalty and support, add a bonus from the company's budget.
Cashback ordered by M.Video can appear within 30 days in the personal account according to the terms of the store .
We sincerely hope that the manager's advice will help in placing future orders, and you will stay with us :)
Sincerely,
LetyShops team
Make an in-app purchase on AliExpress. They charge the money to the account but the order in AliExpress says that the buyer did not issue the payment and therefore orders not shipped. No money and no orders.
Hello.
Our service cooperates with more than 2000 stores and each one has its own characteristics of payment or receipt of goods. When paying for an order, you don't pay to LetyShops, but to the store. Please contact AliExpress support to understand the situation.
We hope the problem is resolved positively.
Sincerely,
LetyShops team
CAREFULLY! Letishops - scammers and thieves !! Return the stolen money !! The service has sunk to the point that credited rewards are stolen from the balance. The tickets include "fool". There are proofs in the form of screenshots from accrual notifications (Appeal # 1869854). All information was transferred to support, they are not in a hurry to return money to the balance. My referrals were registered back in 2016 and rewards were received until 11/22/2019. For some reason, Letishops unilaterally decided from what date they could rob me and quietly minus the balance. In your mailing list, you did not indicate the exact date of the termination of accruals, you continued to accrue them until 22.11. It was long denied that the balance could not change, but after taking screenshots with evidence, they came up with a new story about a technical failure. And after that they will say that they work honestly and transparently.
Good day!
Yuri, we have read the information in the appeal and will comment on the situation.
There is a clause in our Client Agreement that payments for referral orders will be accrued within a year after their registration. The document is publicly available on the website and everyone can familiarize themselves with it.
For a long time, this item was not implemented, since the technical functionality was not launched. Since November, we have launched the disconnection of referrals who were registered more than one year ago. Our users were warned by sending a newsletter. We will take your remarks about a specific date into work and take into account for the future.
Due to a technical error, you received notifications about new charges for orders of referrals who registered more than a year ago. We've already fixed it.
We understand that the situation upset you very much. We sincerely apologize for the inconvenience.
Sincerely,
LetyShops team
Comment 1: Good afternoon! Your LetyShops has become very frequent and save a lot on us. 11/11/19. Not one of the orders received cash back. took on Ali in several stores. 11/29/19. Made two orders for a cheap one, received one for an expensive one. 11/30/19. The same situation. By the way, I wrote to the support service ..... and in response, the BOT answered you later, they will contact you and offered to close the appeal. AND THE CASH BACK WAS NOT SO AND NO ...
Commentary 2: The gentlemen from LetyShops want more and more money. And they do not care about the clients. I tried to write a review, they did not give it, they didn’t publish it. Essence 11.11.19. a lot of orders have been made on ALIEKSPRESS, but there is no cashback. They are playing for time. Before, everything was fine, much worse and worse ...
Good day!
We checked the information in your personal account.
We see that the request was marked as completed, since the manager did not receive screenshots of orders from his personal account on the store's website. This information is very important for resolving the issue, since we have no purchase data.
All reviews on our service are moderated. If the user reported a difficulty, we try to understand the situation and help. To do this, they created an appeal to the care service. Unfortunately, we never received the required screenshots :(
Sincerely,
LetyShops team
I checked about 10 stores with an entrance from your site only in 3 times showed an indicator that cashback is activated and then there will be misunderstandings, as many write about the Beru store. Of course, I am not an expert in this matter, but clearly something is wrong here, and most likely your cashback is being banned
Good day!
Some stores do not allow our plugin to work on their sites, so the cashback activation message does not appear.
We contacted you in the appeal to understand the issue in more detail :)
Sincerely,
LetyShops team
I made my first purchase using this app and my purchase was not reflected, how sad
Good afternoon!
Thanks for letting us know. The manager awaits your response in the query, which you can find in the "Help" section or in your email. We will be grateful for the answer.
Sincerely,
LetyShops team
Hello, for some reason, out of 25 orders made on 11/29/2019, cashback was immediately reflected only on the last three, and the first 22 went into oblivion, although the orders were made according to your recommendations, or this is due to your interruptions due to a larger number of orders or because you have a problem with the mobile application I don’t know, but I hope that you will solve this problem.
Good day!
We are also interested in the automatic accrual of cashback :)
Difficulties with the transition to the mobile app of the AliExpress store have already been fixed. For correct operation, please reinstall the LetyShops and AliExpress applications.
We apologize for waiting for a response in the appeal. The manager will definitely answer the appeal.
Sincerely,
LetyShops team
I would like to apologize to Letishops' company for being rude to them. Thanks to the support for solving the issue!
Good day!
Maria, please contact me if you have any questions.
We always try to help users :)
Sincerely,
LetyShops team