Good day! I recently registered at LetyShops. The team is great! They respond to all questions quickly and explain everything clearly, problems with cashback were compensated from the company's funds! Thanks!
Good evening friends, I learned about this service from a friend and immediately decided to use it, which is very happy, while my cashback amount is not very large, but I hope it will increase soon. And I continue to use this service with pleasure.
Yes, cashback came, but recently made orders for Ali, activating cashback here, but it did not go through and did not register ... and the goods are not cheap and cashback would be ok ... unpleasantly shorter
Hello Artem!
Thank you for your feedback.
Do not be discouraged, please, we will definitely try to help. To do this, create an appeal on your behalf through the section of your personal account "Help" - "My requests".
We will wait for feedback.
Sincerely,
LetyShops team
Good day! I have been using the service for more than a year, in principle, I am satisfied with everything, but when I calculated the amount of cashback from purchases, I received that on average 3.6 percent was accrued from purchases, and for this I lowered the score.
Good afternoon, Igor!
Thank you for sharing your shopping experience with cashback.
We are glad to our cooperation. Cashback rates for each store are different and depend on the conditions of work with partners. You can increase the percentage by Lety-codes, statuses and during the action of the increased rates. Follow our news on the website, on social networks and read the newsletter so as not to miss out on great deals.
Enjoy your shopping!
Everything was fine at first. But as the increased cashback accumulated, problems arose. Something was constantly interfering: disable one, then another, exit another browser, check something, and so on. And so the constant instructions, which were not there before. I did it until there were problems with the computer. Literally yesterday I went to the store, every other day - she won't let me. Long correspondence ... tired. It got to the point that you no longer want to buy and the buying process turns into a hassle. I am already silent about the "loss" of cashbacks.
Hello Svetlana!
Thank you for your feedback.
The amount of the accumulated balance does not affect the operation of the account.
We understand your emotions. We also really do not want our users to encounter difficulties when using the service.
However, third-party software on your device may affect the correct operation of the site and transitions. Since we do not have access to your computer, we, for our part, cannot influence the software settings. Therefore, in some cases, we really can only help with advice and recommendations.
Svetlana, at the moment our manager Andrey is waiting for your reply in his address. We hope the recommendations will help you successfully navigate to stores and make purchases.
Sincerely,
LetyShops team
Letishops "forces" me to leave a positive review again: D I bought a phone in the official samsung store, I went to the store's website twice, but the cashback was not fixed. I contacted support, provided the order number and the receipt, and the support made a positive decision on my order and credited the cashback manually, from the company's funds! Thanks!
Good day!
Thank you for the kind words addressed to us :)
We are always happy to help our users. We hope that in the future there will be no more difficulties in calculating cashback.
If anything, write on any question. Have a good day!
Sincerely,
LetyShops team
My problem when calculating Cashback was not solved. If Vitalik Vydavsky began to help you, know for sure that the issue will drag on, and there will be no solution. Questions, questions, but nothing on the case. There are such employees ((((Learn, be more competent. Learning is light, and ignorance is the lack of a solution to issues)
Hello Anna!
Thanks for the comment.
It is a pity that you have such an opinion. Care service manager Vitaly is a responsible and loyal employee. Unfortunately, for a long time he did not receive a response from you in circulation, but as a result, cashback was credited to your balance.
Questions are our only tool with which we are able to understand the reasons for losing cashback and help our users not to face difficulties in the future. When making a purchase, the store's recommendation was violated, which became the most likely reason for the loss of funds. We sincerely hope that such situations will not happen again.
If you have any ideas for improving the work of customer care managers, write, we will be grateful for your feedback.
Happy shopping!
Sincerely,
LetyShops team
In my opinion, I have problems with cashback crediting. The credited 322.18 rubles have been hanging for a long time, although I make several orders every month and always with cashback. I receive the next order, but the accrual does not change.
Good afternoon, Love!
Thank you for your feedback.
According to the information from the "Transitions" tab of your personal account, we see that there has been no activity in the account for a long time. Unfortunately, cashback is not credited without going to the store. To understand the situation in more detail, we created an appeal to the care service. We will be grateful for your answer in the "Help" section.
Sincerely,
LetyShops team
For some reason, I also did not receive cashback, but by contacting the support of the Letyshops service, they promptly responded by receiving my evidence and, within a few hours, transferred a bonus for the order from their funds. My thanks to them, there are all sorts of unforeseen circumstances with which this service, support, copes in a positive way. Thanks again.