Purchases at SHEIN with cashback in Italy
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1013)
This is almost the only Chinese store that, for some unknown reason, does NOT work with Ukraine.
The problem is that the app won't let me pay by PAYPAL, I have to go to the web
Hello!
Thanks for your opinion.
We would very much like to help you understand the problem that has arisen. To do this, we have created a query in your personal account, the "Help" section. Please reply to our manager, we will be happy to reply and help.
You have a good day!
Sincerely,
LetyShops team
Practice: a good assortment, I make orders for 10-15 rubles at once. At the same time, free express delivery. A week before the MO arrives. The order is formed on average 3-4 days, so from the moment of payment I get it in 10 days. 4 orders in the store, 4 fully accrued and then confirmed cashback. Nice, stable, no scam. recommend! *** Follow the recommendations and you will be happy))
The store is great. But cashback is not credited.
Hello!
Thank you for reporting this issue.
To understand this situation and help you, we have created an appeal to the care service on your behalf. You can familiarize yourself with the request and respond through the "Help" section of your personal account, the "My requests" tab: https://help.letyshops.ru/hc/ru/requests .
We will wait for information from you. Have a good day!
Sincerely,
LetyShops team
The SHEIN store threw me for 10 thousand rubles, they sent a terrible product that costs several times cheaper and I sent the parcel a refund, paid 2000 thousand for the postage, then started a correspondence with the store and they all complained that there was no parcel, although it was tracked to China, then they offered me 80% of the amount of the parcel they can return to me, I agreed, for 7250 rubles, and they sent me 1933 rubles and said that the parcel was lost. And I lost such a sum of money, this is how they cheat, you can’t return them and you cannot buy from them and don’t return money, I’m in a state of shock. I don’t know what to do, do they really have no government?
Good day!
Thank you for your feedback. We are very sorry that you are faced with such a situation. Your review will definitely be passed on to the store representatives. Our partners will take measures so that such situations do not arise in the future.
If you have any questions or wishes, write. We will be happy to answer you.
Sincerely,
LetyShops team
Today is the second time I ordered from this store. And the second time the cashback was not credited.
Good afternoon, Elena!
Thank you for your feedback. Please do not be upset. To resolve this issue, we have created a request through the "Help" section of your personal account. We will be happy to sort this out and help you in this situation.
You can also write to us if you have any questions. Have a nice day!
Sincerely,
LetyShops team
They do not confirm the cashback, although the deadline has passed, 8 items arrived instead of the 12 paid for, the store returned the money, but I had to correspond with them for a long time about this, although I paid for the order insurance. I wrote an appeal for cashback, but somehow nothing intelligible in response either...
Hello, Love!
Indeed, the maximum time for confirming your order has already passed. Most likely, the delay in confirmation is due to the fact that the order was not fully redeemed.
We ask you to wait until 25.01, if the order status does not change, the manager with whom you are corresponding in the request will contact you and try to resolve the issue in your favor.
We hope for your understanding. If you have any questions, please write.
Have a good day!
Sincerely,
LetyShops team
Large selection. Promotions, sales, sometimes free deliveries. Delivered to your home by courier within 2-3 weeks. The quality is normal for China, but you can also get defective items. The biggest MINUS is that it is impossible to guess the size!!! The size chart for each item is different, and it is crooked and does not correspond to the item. Items come in either the right size, or two or three sizes larger or smaller! You buy blindly and wait to see if the item will suit you. I will not buy here again.
