Purchases at SHEIN with cashback in Italy
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (250)
Therefore, we publish only our customers' reviews.
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Whenever I place an order of more than €100, the cashback mysteriously never comes out and they tell me that I must have done something wrong and when my order is less than €50 I have no problems. It seems like a bit of a scam to me because I always follow the same procedure. I have already placed two orders of more than €100 that have not been credited to me and they do not respond to messages.
Hello, Macarena!
Requests are processed automatically, so they do not require agent involvement. We have turned to our partners to investigate the possible reasons for the loss of your cashback and return it to your balance. As soon as we receive any news, we will inform you.
All the best,
the LetyShops team
Curiously, the only cashback that has given me problems to be credited is the one of the day that was x4 ... Otherwise, it is activated immediately and they are credited
Hello!
To cheer you up a little, we have credited the cashback to your balance from our funds. Also, we have sent the request to our partners and hope to find out the reason why the cashback was lost.
All the best,
the LetyShops team
The cashback is credited immediately and it has never failed me once. Very happy with both Letyshops and Shein.
Hello Natalia!
We thank you very much for sharing your experience ❤
All the best,
the LetyShops team
Everything is ideal although it takes a long time to confirm… Looking forward to seeing greater discounts at Shein.
It's taking too long to confirm. other times it has taken much less...
Hi carmen!
SHEIN cashback is confirmed in 90-140 days, the crediting term of each cashback can be viewed next to its status in your personal account.
All the best,
the LetyShops team
I would appreciate it if you put how often the cashback increases since sometimes they increase it but not since it's 9h we can't make the order for work reasons and other commitments, if there was a possibility to put that the cashback increases every 15 days to be able to put a alert and place the order. Regarding the rest, there is no downside, I love the application since it works perfectly, the cash back is safe, although it takes time to confirm it, I use it as a means of saving, to the point of forgetting that I have money in the application to withdraw . Thank you so much.
Hello!
Thank you very much for your comment ❤
The idea of the hot cashback is that the promotions are limited in time and in the number of purchases to allow more customers to benefit from them. If you haven't had time to make a purchase, don't worry, we run this type of promotion very often.
All the best,
the LetyShops team
I made an order in shein entering from the LetyShops app and they did not confirm the cashback. I contacted LetyShops sending the proofs of the purchase and they replied that there was no solution because the cashback could not be confirmed. Today, since the store has refused to return the cashback and LetyShops I am also writing this negative review. All the best.
Good afternoon!
We apologize for this situation, but we are unable to contact our partners as the deadline for submitting a request to SHEIN representatives has already expired. We hope that this will not happen again in the future and that your purchases will be successful and enjoyable.
All the best,
the LetyShops team
