Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
Thank you for the prompt decision on cashback accrual! The entire amount was received even earlier than expected. I'm really looking forward to a decision on the accrual of another cashback, which has been "hanging" since July. I understand that it's not you, but I hope for your professionalism, guys!
Hello, Elena!
Thank you for your comment and understanding. We are waiting for an answer together with you. As soon as the answer from the partners is received, the manager of the care service Katerina will contact you.
Thank you for choosing our service :)
Sincerely,
LetyShops team
After making the reservation, the cashback pending appeared immediately, but after 60 days it did not come, turned to the care service, the issue was immediately resolved, for which many thanks to the manager. Important: place an order from a computer and keep a receipt confirming the payment of the hotel.
Good afternoon, Julia!
Thank you for your comment.
We were happy to help.
Average waiting time for a cashback from Booking.com is 60 days. Enrollment can occur both earlier and a little later. Based on test purchases in stores, we noticed that the maximum waiting time for cashback in this store is 1.5 * average time.
Please do not worry if cashback is not credited after 60 days. Hope for understanding.
Have a great day!
Sincerely,
LetyShops team
I am writing a review to my review below (the old one cannot be edited). Letishops reacted with understanding to the problem with Booking. As far as I understand, the commission was never returned. You have to believe. Thanks to Letishops for paying a small compensation for the lost cashback. The cashback amount was decent. It's a pity that Booking dumped me. Letishops worked at altitude. Thanks guys again. Better a little than nothing at all. But the store has one star for poor performance. Letishops is five)
Good afternoon, Faina!
Thanks for the comment.
Unfortunately, the cashback for your order was declined. Since the payment receipt was not saved, we do not have the opportunity to contact partners to resolve this issue (applications will not be considered without a receipt).
As far as possible, we tried to resolve the issue with the accrual in your favor.
We sincerely hope that the situation will not repeat itself. Please keep your receipts for your purchases.
Sincerely,
LetyShops team
Orders were left unprocessed for over three months. It was worth contacting support, as literally within three minutes everything was rejected. Do you go to the store at night? One order was canceled by me. It's true. And it was canceled two months ago. You haven't moved until now. I haven't canceled the second order! But they canceled cashback right now (time on the clock in Moscow is 22:20). One had only to contact support. You work efficiently! Cancellation of cashback. Don't sleep straight! Dear customers, do not contact Letishops support if you do not want your cashback to be canceled right away. Better to let it hang for months. Even though there will be hope ... It's nice to have hope instead of disappointment.
Good afternoon, Faina!
Thanks for the comment.
Information about the rejection of the cashback comes to our system automatically according to the data from the Booking.com service. In order for us to understand everything, please attach a photo of the receipt confirming the hotel accommodation in the application number 1435185.
Faina, we are always ready to help our users who encounter difficulties when using the site.
We hope you can verify this.
We will wait for information from you.
Sincerely,
LetyShops team