Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
it is better to use another service for booking, as for TMall. Orders are lost, the same browser, no third-party extensions, no promo codes are used, and the cache back is lost.
Good afternoon, Maxim!
Thanks for the comment.
Let's not hide that sometimes cashback is lost. The reason is often a violation of the shopping algorithm, the use of third-party discounts, coupons. The most important rule for getting a cashback is to activate cashback through an extension or a direct transition from our website to the store's website. If losses occur periodically, although everything was done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even functions of antivirus programs can overwrite our affiliate link and take a reward for your order for themselves. But we always try to help find the reason and, if possible, compensate for the cashback.
In an open message, you said that you have already marked your reservation. If a similar situation arises in the future, do not cancel the reservation and be sure to inform us, we will be able to contact the partners and will do our best to understand the reason for the loss of the reward.
Try to follow this recommendation: To accrue cashback, use a separate browser for purchases with cashback. Install only the LetyShops extension on it and do not go through this browser to other sites, except for LetyShops and partner stores where you make a purchase. We hope that it will help you secure your purchases with cashback.
Additional questions will appear, be sure to write.
Sincerely,
LetyShops team
Cashback was credited.
The timeline is about 60 days, as promised.
cashback credited 60 after leaving the hotel is generally excellent, but I want it faster :)
It is better not to use Booking (and perhaps only to it) through Letishops, since May they have not been credited for two orders. A friend has the same situation. Look for other booking services.
Good afternoon, Oleg!
Thank you for sharing your information.
According to the data from your personal account, we noticed that two reservations were not recorded on the "Orders and Finance" tab. The loss of reward can be influenced by several factors, including: the work of third-party extensions in the browser, visiting other sources while making a purchase, using third-party discounts, promotional codes, or violation of the terms of the store.
It is important for us to understand the reasons for not accruing remuneration and do everything possible to eliminate them. We do not cooperate with stores directly, but through special partner programs. Therefore, we can receive an answer with a slight delay. Your appeal is controlled by our manager. As soon as the results are received, we will contact you. We hope for a positive response from our partners.
Sincerely,
LetyShops team
I want to leave a review on booking, they monitor the entrance through cashback and do not allow me to book a hotel I have encountered several times. That is, I go from a computer without a cashback, there is a hotel, I take another laptop with a cashback, it already says that there are no numbers (. I go in again without a cashback, there are numbers. Somehow, booking is ugly. As a result, if you want to book a room, you book without a cashback.
Good afternoon, Victor!
Thanks for the comment.
Approximately 2 months ago, we encountered a similar error and it was resolved as soon as possible. At the moment, no repetitions have been noticed.
It is very important for us to understand this situation. Please send us screenshots of examples, which will show that the referral source can influence the availability of booking options.
We will be waiting for information from you. Have a great day!
Sincerely,
LetyShops team
Cashback has not been confirmed from seven or eight hotels - I don’t remember exactly. The earliest - 68 days is already hanging pending. I sent a check from the hotel - they said to be patient, such as rubber can last up to 90 days. Strange service ...
Hello Dmitry!
Thank you for your feedback. As a rule, cashback is credited within 60 days from the date of check-out from the hotel. This is the average time for order processing by the Booking service, that is, cashback can be confirmed both earlier and slightly later.
Do not worry, please, your appeal is monitored by the manager of the care service Olga. If there are significant delays, Olga will contact you and help you resolve the issue.
Thank you for shopping through our service!
Sincerely,
LetyShops team
Booking does not receive cashback every other time. Thanks to the staff of Letishops, they will always help, up to the refund of the cashback at the expense of Letishops himself. Thanks!
Hello, Natalia!
Thank you for sharing your shopping experience through our service.
It is very important for us to figure out why cashback for orders is lost. So that we can send a request for the lost cashback to partners, we ask you to save the receipt of payment for services from the hotel and send it to Ksenia's manager in open circulation. We will be waiting for information from you.
We wish you an unforgettable trip! :)
Sincerely,
LetyShops team
There are systematic problems with Booking, it takes a very long time to confirm the order, you have to constantly write to S.P. Letishop. Or it is not credited, and the letishop compensates for himself, which is nice, but the impression is spoiled ...
Hello Dmitry!
Thank you for your feedback.
This service processes orders on average within 60 days from the date of check-out from the hotel, since this is an average period, in some cases funds may be credited a little later than this date.
Please contact if you have any questions or need help. We hope that purchases with cashback will bring you only positive emotions.
Sincerely,
LetyShops team
Booked several hotels on Booking.com. Cashback did not appear automatically. I wrote to the support service of Letyshops. At the request of the Letyshops employees, I sent confirmation of hotel reservation, confirmation of payment. But since Booking.com requires payment receipts to confirm the cashback, while Booking.com itself does not give electronic receipts (in case of paying for the hotel online), a closed situation turned out in which I received a refusal to confirm the cashback. It is a pity that Booking.com is not aimed at the client, it is unclear why then provide such a service that does not work….
Thanks to the Letyshops staff. They tried long and hard to solve my situation, unfortunately without success. As a bonus from Letyshops, I was partially compensated for the cashback. A trifle, but nice.
Conclusion: I will use the Letyshops service (pleased with the work), but unfortunately I will stop working with Booking.com.
Hello Olga!
Thank you for sharing your shopping experience.
We are sorry that this situation has arisen. Unfortunately, at the moment it is not possible to send a request to partners from Booking without a receipt from the hotel.
If you have any questions or difficulties in the future, please contact us, we will be happy to help. But we still hope that such situations will not happen again.
Enjoy your shopping!
Sincerely,
LetyShops team