Purchases at MAUDAU UA with cashback in Netherlands

Cashback is not credited if the promotional code maudau was used

I used to really like this store. But lately everything is really not fun. It takes a long time to collect orders, if there are not one or two items. Once the order was collected for more than two weeks. A part was not sent at all. They kept repeating on the phone that they were about to send it. It was a very bad result, since I simply didn't need many of the products from the order, because I already bought them while I was waiting for delivery. Although it used to be very convenient to have such a diverse assortment in one store. Plus, you can pay with a kid's card

Feedback 2

Recently, the service has been simply terrible. I ordered the product on September 21. At first, they promised on the phone that it would be sent on September 22, because everything is in stock. Later, I received a message that the shipment is delayed and will be on September 24. Every day I call and ask to send it, because there are diapers in the order, I need them already. The order is fully paid. They promise that they will send it, but today is already the 27th and it is deaf again.
I used to really like this store. The product range is wide, it was very convenient for me, because I live in a village with three small children and no car. But now it's terrible. If there are more than three items in the order, it will take two weeks to collect them. They don't do everything in the promised time. I do not recommend ordering here if you need something urgently

Shock shock! This is me about the Mau Dau service. The first order is from 01.08.2024 - after 4 days, a message arrives that the delivery will be as early as 15.08 (!!!) Well, how is that? And you can't warn me the next day so that I order in another store and I would have already received my goods three times!!! The second order from 08/03/2024 - they wrote that they will deliver on 08/08/2024 (!!!!) But I doubt this too much! WHY don't you write on the website that you have no products in stock. I've had enough of fooling customers. And I am not yet writing reviews about every order with which there are always problems. And another innovation. It is impossible to receive an order with payment to the courier if there is even a bottle of alcohol. Everything must be paid in full by card at once. A clear answer, where did they get it from, I was given the name of the law in the bot. But I did not find a clear written norm there either. Perhaps it is necessary to teach employees to know the laws better and not to fume and brush off customers "maybe they will believe". I wrote to return the money, but silence in response.

ppc store, there are no questions for Letyshops, the MAUDAU service is below the plinth

I do not advise. I received the wrong product that I ordered, it's a pity that I opened the packaging and cannot return it, it is impossible to view the orders made in my personal account

Continuation of the story about my orders, I chose the product and ordered it on the website, a week later they call that my order cannot be fulfilled, because the product I ordered is not available, although the website says "in stock" twice in a row. I do not recommend!!!

I do not recommend the store. The overall rating of 3+ is definitely overrated. No order is fulfilled on time or at least in full. Constant confusion with product availability. Orders are collected sometimes for weeks. Applications for cashback are rejected even if all the rules are followed.

Used to be a favorite. After the partnership with Silpo, reviews are spinning, bad comments are being deleted, prices are flying into space... now it is far from the best marketplace. I make the last purchase and delete it

The store is gradually going down the drain. They have collected a lot of unnecessary goods in it - smartphones, furniture, etc. But orders have started to be sent with a very big delay. One recent order was received after 2.5 weeks. And the "normal" delivery time has become 5-10 days, although the website promises 2-3 days (earlier, most often, it was 1, sometimes 2 days). Well, and the prices are catching up with other stores, which also does not stimulate making orders as before. Support also cannot always explain clearly. The review turned out to be quite large - it's just that lately it's boiled over. The only thanks are for the food that the cat and the cat eat with pleasure, and in other places I could not find it. But, again, its delivery takes at least a week.

Review 2

A little more than a month has passed since the previous review, and it has become even worse. For the review from July 27 - a week and a half have passed, it has not been received. In addition, a new "trick" has appeared - allegedly, the goods from the supplier arrived with damage. Moreover, these were food products, cat food, and industrial goods. If you want, wait for the next delivery, if not, we will send without them. This is for a paid order, you need to wait an unknown amount of time. In addition, in this case, the bank cancels the cashback accrued for the order (thus, at least 400 hryvnia is lost for several orders). From the support you can only hear that "this should not be". This is understandable, but is the store doing anything to fix it? If there is not enough staff, you need to recruit people. And then when registering, they write that the shipment is in 1-2 days, but in fact - at least a week, and often longer (the record was 2.5 weeks). You can write more a lot, but I don’t want to waste time - anyway, no improvement is expected.

The store is not interested in customers at all

The order was made on 14.06, already on 28.06, they feed every 2 days "we will send it in a few days". Parcels arrive faster from China. And so every order. I recommend it only if you are ready to wait about a month for your order.

The store is not interested in customers at all, declaring wholesale for 5 bottles of wine is nonsense!!! If you do not charge cashback for wholesale, then make wholesale prices, and the prices are not the most profitable for you!