Зверни увагу!
There were sometimes questions to the store (rather to the packers), but the operators worked well and solved all the questions, so I was satisfied. And now the conditions for calculating cashback are constantly changing, and currently they are such that it makes no sense to use letyshops, because any large order for free delivery (if their promotion does not include delivery) will be considered as a bulk order, and thus you violate the rules for calculating cashback. You can order the same product items in Silpo or Lyasilpo, just spend a little more time and get the same cashback.
Good day!
Yes, we do not receive cashback for bulk orders. But for the order to become like this, you need to buy a lot of items)
The store is really cool, you can find almost everything you need at a good price. But this is the second time my cashback has been lost... Although I do everything as usual. I open a dispute... Special thanks to LetyShops for the compensation from their own funds!
My favorite site ❤️ Absolutely all products are available at affordable prices. Cashback is calculated instantly. ❤️Confirmation within a month on average.
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I have been a regular customer of this store for more than two years and everything has always been fine, but they treated me very terribly, they did not put 12 pouches of animal feed in my order #2946405, I contacted them both on the website and on Viber, complete silence , I was forced to place an order a second time, because the feed is very urgently needed, they completely ignored it and I had to write to them again, they told me that this feed is no longer supplied, it’s great, but nothing that I already paid for it, the operator promised me that the feed would be delivered to me they will replace it, today I received the order, not only that there are 24 pouches of feed, what do they owe me for the first and second order, but only 10?????? I'm shocked!!!! What should I do now to file a complaint against you for fraud???? This is how you deal with regular customers. REFUND ME IMMEDIATELY FOR 14 pouches of Royal Canin!!!!!!!!!!!!!
Rita, good day :)
Please excuse the unpleasant situation with the lack of feed in your order :(
I'm sorry to let you and your pet down. We will definitely find out the situation with the packaging of your order so that this does not happen again :)
I have already placed order No. 2954529 for you for the delivery of fodder, you can expect delivery within 1-2 days :)
I understand this won't make up for lost time, but I want to make amends and hope you'll give us a second chance in the future :)
Have a nice day and a peaceful sky!
Catherine | Maudau Quality Control Specialist
0 800 75 83 68
Maudau has completely messed up. For two days in a row, I tried to go to the site through Letyshops - the cashback did not load at all. Ok, decided to order directly, without cashback. It turned out to be authorized only on the second day. Ok, it happens. I ordered the product, paid immediately. The operator called back and said that the product is on sale and therefore only 3 pieces can be bought in one day. Not a word about it on the website. Wait for a refund from 1 to 11 days. This is trash. And the stupidest thing is that the price of the promotional product is UAH 62. That is, 3 pcs * 62 = UAH 186. Is it to order daily and pay UAH 100 for delivery? Why should I order here when I can buy the same thing for a little more at the nearest silpo and not have to worry about it all? Very dissatisfied.
Good afternoon, Ludmila :)
I apologize for the inconvenience caused by your purchase :(
For some products on the site, there are indeed restrictions on shipments and our specialists are actively working so that there is no need to inform each Guest individually :)
I am very grateful to you for the communication and the opportunity to correct the unpleasant impression :)
I hope a small bonus for the next purchase will come in handy and we will see you again as a guest of the market of important items :)
I wish you a nice and peaceful day!
Alexander | Maudau Quality Control Specialist
0 800 75 83 68
The order was made and paid for at the end of December, delivered at the beginning of January. But on January 19, the store rejected it. There were no changes in the order, the only moment - when they called, they asked for the recipient's full name and name, because they didn't like two letters) I made a request and the store refused at night, so Letyshops credited a bonus from their own funds. The store received a minus for changing the full name (delivery by its own courier, not a private address - you can not specify the real name and surname, plus there was a check mark "Do not call back"), because of which the cashback could soar, and Letyshops - a plus
In practice, it’s a very good store, I place orders very often, up to 10 orders per month. Very good impression of the store, price, promotions and approach to customers! I read customer reviews and believe that all negative reviews are emotional! During the entire period of cooperation (my purchases), various issues arose: the absence of an ordered product, a product that did not correspond to what was stated on the website, a product with damaged packaging, the store always offered options for resolving the issue without harming me! Taking into account the cashback /letyshops.com/ua, everything is great! Thank you!
Hello!
Thank you for the kind words. We also really appreciate these partners!
We wish you good shopping in the future!