It took a few months until cashback was finally credited. There is a maximum waiting time of up to 170 days, but it is not customer-friendly. Other companies can do it in good time too. You could optimize the process.
Hello,
We understand that you want to receive the cashback as quickly as possible. But the shop needs time to confirm the order. The approximate deadlines are published on the shop page.
I bought my items and paid for them in full and still the cashback of 8 € was declined! just annoying !!
Hi there,
Unfortunately, the cashback is not credited when using third-party vouchers. You can find information on this in the shop terms and conditions.
Please remember to check them before buying in the future.
If you have any questions, please contact our support.
Kind regards
LetyShops