I made a purchase of goods through the LetyShops application in the Eva online store for the amount of UAH 6,000, cashback was not displayed. I waited a day to submit a request for the purchase to be added to the system and cashback was accrued. I received a response that the order was not found, the purchase will be searched for 4 months. I took part in the promotion on 05/29/25 on the occasion of the company's birthday and made purchases for more than UAH 10,000 to have more chances to win. Most of the orders were not found. I do not recommend the service
Good day!
We are very sorry that this situation has occurred. According to the terms of the promotion, tickets are attached only to purchases that appeared automatically. We do not have the functionality to attach tickets independently. This is due to the need to avoid falsification.
We are keeping an eye on cashback issues and will try to help.
Next time, please record a video of the purchase and send it to the "Help" section. This will help us find the cause.
cashback loss.
Have a nice and peaceful day!
I really liked this program, I had a problem with one cashback, but the LetyShops team solved it very quickly. They returned the cashback to me. I am very grateful to them.
Thank you for taking the time to share your kind words!