First withdrawal since installing the extension, all my Aliexpress purchases credited and cashback. Everything worked perfectly. The withdrawal via PayPal was seamless and almost instant. Congratulations!
I've been using this service for over a year. At first, I was a little wary because of how easy it was to generate cashback and recover money. But since I withdrew my first amount and successfully made a purchase, I've been using this service without fear. You just need to be patient, as cashback takes time to be available, especially depending on the store. You also have to adapt to the withdrawal process, as some options aren't recommended because an external charge is made for a bank transfer, depending on the card type and location. However, with PayPal, withdrawing funds isn't a major problem. It's a highly recommended service. Regarding claims, I've made approximately four to date, and I've received a good response in all of them within a reasonable timeframe. Except for my last claim, filed during the pandemic, which took a few days longer, but they provide a good solution.
Good afternoon!
Thank you so much for sharing your experience with us! We're so glad you're satisfied with our service and the benefits you receive from online shopping.
Sincerely,
LetyShops team
Overall, I've managed to get some cashback, but as I've read from some users, I've received cashback on large orders or haven't received any money. I've left two requests, both unresolved to date, one of which is from February of this year. Customer service is quite slow; days go by, and I still haven't received a response. However, I did manage to transfer money to my account for the cashback that did work.
Good afternoon!
We understand how unpleasant it is when your refund isn't credited automatically. To better understand the reasons for the commission loss, we've sent a request to our partners. We'll wait for their response together.
Sincerely,
LetyShops team
It had worked perfectly until I made a large purchase and it failed. I feel very disappointed, to be honest, and the worst thing is that I have seen more than one person complain about the same thing. So, for anyone reading this review, don't expect your money back on large purchases, or get other people's hopes up that they will get their money back, like I did with my father.
Hello,
From what we learned while reviewing your inquiry, the cashback hasn't been reflected because the purchase was made without the transition from our website to the store's. Making the transition is the main rule of our service; only then will the store give us a commission. A portion of this commission will be your cashback.
We are certain that in the future you will pay more attention and these situations will not be repeated.
Sincerely,
LetyShops team
Terrible website. They advertise with YouTubers as if they were an excellent site, super committed to what they offer. When I make a purchase and ask why I haven't received cashback, they tell me, "Unfortunately, if for some reason you don't receive cashback on orders placed with us, we also lose our compensation." Don't use it because they don't return anything and they keep everything.
Good afternoon.
We are also interested in cashback crediting. If the store receives information about LetyShops as a referral source, it transfers the purchase data to us. If this doesn't happen, the commission for which the cashback is credited will not be charged. We have previously compensated cashback, but we can't do so all the time. We hope the recommendations provided by the advisor in the consultation will help when placing future orders.
Sincerely,
LetyShops team