Achats avec cashback chez Adobe en France

Hello Paul!

Thanks for the comment. Unfortunately, on our own we were not able to find out the reason for the rejection of the cashback. To contact partners and try to return the reward, we need any document that confirms the payment of the order. Not necessarily a check, it can be a screenshot from the personal account of the Adobe store with information about your order, or a screenshot of an order confirmation letter that was sent to your email address.

Pavel, please send this information to our manager so that we can help you as soon as possible.

A great day!

Respectfully,
LetyShops team

Hello, Alexey!

Thank you for your comment. We are sincerely glad that the cashback for the order has already been credited to your balance.

The average time for crediting a cashback from this service is 60 days. The change in cashback status occurs immediately after the store credits the reward. Time for crediting is necessary for the store to deliver the order, process the information and transfer it to our system. Each store needs a different time for this process.

In order to tell our users when to expect cashback to be credited to the balance, we posted information on the average (for some stores also maximum) cashback crediting times on the page of each store. Also, for your convenience, in your account you can see the estimated date of crediting cashback on order. To do this, simply hover over the question mark next to the status "Pending".

Indeed, when you issue a monthly subscription or a subscription for a year (with monthly payment), cashback will be credited once from the amount of payment for the first month of subscription.

Visit us often, we are always happy. Have a nice day!

Respectfully,
LetyShops team

Hello, Ivan!

Thank you for writing about the situation.

To understand this situation and help you, we created an appeal to the care service on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My appeals" tab.

We will wait for information from you. Good evening!

Respectfully,
LetyShops team