Purchases at Yves Rocher ES with cashback in France
- Cashback is not credited in case of using any voucher or discount code.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise, cashback for an order may get lost.
- Cashback is not credited if you click on an advertising block or banner after the transition from LetyShops.
- According to the store's terms and conditions, if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within the same month the order has been made.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
Reviews on Yves Rocher ES (18)
Therefore, we publish only our customers' reviews.
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This is not the first time that I have had my cashback not credited. I have requested a review and it appears that it can take up to 4 months. I think that is exaggeration...
Hello!
We are sorry about this. Please do not worry, we have contacted our partners and are waiting for their response. Please note that 4 months is the maximum period, we hope to receive the commission before then.
We appreciate your understanding ❤
This review is for Letyshops. After the store did not respond within the established deadlines, Letyshops credited me with cashback as a bonus (delivery by them) of more than 3 euros! Always very attentive to the loss of my cashback and quickly answering my emails. Thank you for everything Letyshops and for taking care of users like this!!
Hello!
We thank you very much for sharing your experience. We are always willing to help ❤
All the best,
the LetyShops team
Score for letyshops. I requested that they check my cashback because it did not appear. Approximately a month later, a 5.5% appeared instead of the 30% that I indicated when I made the purchase and letyshop gave me the difference on the same day. Thank you!
Hello Nataly!
Thanks a lot for sharing your experience. It has been a pleasure to help you with this inconvenience ❤
Cheers!
The LetyShops team
After asking them to review my cashback because it didn't work out, they credited me with the cashback at 6% and after speaking with Letyshop they credited me with the rest that was missing for the 30% that was the cashback that was there when I made my order. very happy with them
Very good!
Thanks a lot for sharing your experience. Unfortunately, due to a technical error, the cashback increase was not applied to your order, but we have already credited the difference to your balance.
Greetings and have a great week!
The LetyShops team
Very bad, I placed an order with the Cashback increased to 30% and nothing has appeared. I open a request and it says that it can take up to 4 months for the store to answer. Fatal, and it is not with the only store that has happened to me.
Good!
We ask you to wait until the partners answer us about the reason why the cashback was lost. In the meantime, you can track the status of the request in your personal account, the "My cashback" section. We hope that the information arrives soon.
All the best.
The LetyShops team
It said that they had quite a discount and when making the purchase it doesn't even appear. I had to open an application and it says that it can take up to 4 months my mother...
Hello, Rocío!
We understand your feelings. We have already sent a request to our partners. Processing can take 3-4 months, and unfortunately we can't expedite it. In any case, we will do our best to help you and credit the lost refund in full.
A cordial greeting.
The LetyShops team
Hello, I had read bad opinions about yves rocher cashback, but I haven't had any problems. Of course, it took a little while because I imagine they have to check that the refund is not made, but otherwise, everything is perfect.
Hellooo ... I feel cheated with this store. It has not only happened to me, it seems to be very common and the shameful thing is that they let these stores continue to advertise discounts that they do not do.
Hello, Gloria!
We perfectly understand your emotions. Unfortunately, we have received negative feedback from partners. There was a rewrite of the affiliate link and the store did not see that our service was issuing the order. Perhaps, before placing the order, there was a transition through an ad banner, another newsletter link, or a third-party extension was installed in the browser that rewrote our affiliate link.
To please you in this situation, we have already added a bonus from our own funds. We hope this does not happen again in the future.
All the best.
The LetyShops team
The products are very good, but the Cashback always fails and also sometimes you don't get it by manually claiming it.
Hello.
Thanks for sharing your experience. Unfortunately, for some reason we have not received the commission for your order. We have already sent a request to our partners to find out the reason for your loss and return it to you. To check the status and result of the request, expand the field with this query in your personal account.
All the best!
The LetyShops team
It has not appeared in the purchases I have made. You have to claim it. After making two purchases on different days, neither of them is the cashback recognized. It's the only store that happens to me. If this continues, the most comfortable thing is not to buy through letyshops.
Hello Natalia.
We understand your emotions. Loss of cashback situations are also unpleasant for us. We have contacted the partners to find the reasons for the loss of cashback and have not yet received a response. Follow the status of your requests, please. As soon as any news arrives, we will inform you.
All the best.
The LetyShops team
The purchase does not appear automatically, you have to claim it. There are certain stores that ALWAYS HAVE TO CLAIM the Cashback for what they do the opposite effect: that you stop buying in them through Letyshops. This is one of them along with Vertbaudet, Mediamarkt, Bershka ... and because I have not tried many more yet. It is a pain to always be creating the request and taking screenshots of all purchases
Good morning, Samuel.
Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. There are many factors that can affect reimbursement. For example, third-party extensions installed in the browser or the use of promotional codes or coupons. If you have other extensions in your browser except LetyShops, we recommend that you deactivate them during future purchases.
We hope that situations like this do not happen again and that you enjoy your shopping using LetyShops.
All the best!
The LetyShops team
make an order with the cash activated and that they do not accept it after paying it, claim it in letyshops and have to wait 4 months to see if they respond.
Hi Sebastian.
Thank you for creating your request. We have contacted the store representatives to find out the reason for the loss of your cashback and return it to you. Follow their status, please.
If you have any additional questions, please contact us through the "Help" section.
All the best!
The LetyShops team
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