I like the app but as I read in a comment, I don't understand why accelerating the cashback accreditation process is not valued. For example, in shein they take more than two months and in just It it's practically in days. If you want to encourage the use of this app, people are interested in having the money to continue with their purchases or at least it can be encouraged. I would like you to consider it.
Hello!
Thank you very much for your comment. We understand, but each store has its own time to process the information and transfer it to us. We await confirmation with our users.
All the best,
the LetyShops team
I have an outstanding balance but it takes a long time to be paid. an order that i made in shein in april tells me that it will be sent to me for august, i think that is exaggerated. You could look at this because if it's supposed to be an app to earn chashback it's too slow. I do not like
Hi Rosie!
We fully understand that no one likes to wait, but the waiting time depends on our partners and we cannot rush it. The maximum time for confirmation of the cashback in SHEIN is 140 days, but it is the limit period, in fact the refund is credited before.
All the best.
The LetyShops team
Super upset and outraged. Fulfilling all the steps I have been waiting for the cashback for months. Recommended by a friend but I have not received anything and I have already made 3 purchases in a row.
Hello Valeria!
Thanks for your comment. Don't worry, our agent Maria will monitor the processing of your application and will help you if something goes wrong. As soon as we receive the response from the partners, we will notify you.
All the best,
the LetyShops team
I always buy at Shein and I love the products but recently I had problems with the cashback that didn't register but Letyshop fixed it right away! Today I have placed an order again and for the moment the cashback has not come out, if it does not arrive tomorrow I will have to notify it again
Hello!
Thank you very much for sharing your experience and submitting the request to search for lost cashback. Now it is necessary to wait until the information is processed and the application is sent to the partners for their review. As soon as they get back to us, we'll let you know.
All the best,
the LetyShops team
I have made a fairly large purchase and they have rejected my cashback, I have followed the same steps in a smaller one and they have accepted it. I do not understand anything
Hello Caroline!
We are sorry, but the conditions of the store have been broken. To please you in the situation that occurred, we have paid you the cashback partially. We hope that your next purchases are kind and successful.
All the best,
the LetyShops team