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Don't forget about Cashback rules and advices

Purchases at SHEIN with cashback in France

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 65 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
Attention!
  • Cashback is not credited in case of using the shop's mobile app.
  • Cashback amount actually credited to your account balance can vary a bit from amount displayed before. That is connected with conversion of the currency of payment to the currency of your account.

Reviews on SHEIN (90)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
31.01.2020

La primera vez que hice l cmra de 300 pesos si me dieron mi cashback ya llevo varios pedidos mayores a 1000 pesos y no obtengo respuesta de mi cashback, todo lo he hecho en la computadora y activo mi cashbac soy muy cuidadosa porque me fijo que la letra L este en verde cada vez que hago la compra y aun asi no se ven reflejados mis pedidos

31.01.2020

¡Hola, Yazmin!

Gracias por contactarnos.
Para encontrar la posible razón de la pérdida de cashback, hemos enviado una solicitud al representante de la tienda. La respuesta puede tardar alrededor de 6 semanas. Si obtenemos una respuesta positiva, definitivamente te acreditaremos el cashback.
Gracias por comprension. Hasta pronto.

Atentamente,
equipo de LetyShops

22.01.2020
It is already the third order. One a month I have done and without casback problem. It is credited with time perfectly. The store itself is not of a brutal quality but there are certain products that have pleasantly surprised me a lot ... a bag, the fabulous lipstick backpack, some t-shirt, others not ... the dresses do not ... would be great price lingerie. .. Anyway ... I recommend although you have to guess sizes and products! eye then ....
The review was translated from Russian using Google Translate. Show original Show translation
21.01.2020
I was pleasantly surprised to see that cashback works
The review was translated from Russian using Google Translate. Show original Show translation
13.01.2020
I was excited to use the page for Shein, but much disappointed to realize that it is not available in my country.
The review was translated from Russian using Google Translate. Show original Show translation
13.01.2020

I MAKE PURCHASES FOLLOWED IN SHEIN BUT I GIVE THAT IT IS NO LONGER AVAILABLE FOR MY COUNTRY I AM FROM MEXICO

The review was translated from Russian using Google Translate. Show original Show translation
15.01.2020

Good Morning,

This situation is not permanent. Soon there will be changes very soon, of course the information will be updated on the store page.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
10.01.2020
Excellent and fast.
The review was translated from Russian using Google Translate. Show original Show translation
08.01.2020
You have to be careful and measure well to be able to specify the size, but for the prices the clothes are super good and super comfortable and even the shoes
The review was translated from Russian using Google Translate. Show original Show translation
30.12.2019
All right, they gave me back the right percentage. It takes a while to arrive, but it arrives.
The review was translated from Russian using Google Translate. Show original Show translation
17.12.2019

Hello, my big disappointment with the store because if you do not have a computer and I can only place orders on my mobile and it turns out that it is not cumulative. What a fabric. After the money I made what is this for? Regrettable.

The review was translated from Russian using Google Translate. Show original Show translation
18.12.2019

Good afternoon!

The refund is not credited for orders placed on the SHEIN mobile application (Android or iOS).
You can make purchases through our application by opening the mobile version of the store.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
17.12.2019

It is the second time that I make a purchase here, the first one they tell me that they will do the cashback to me but the second one I never received anything, I have lost the time ..

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2019

Hello!

To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your response.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
16.12.2019

It is the third purchase that I am going to make and my credit for the previous 2 has not yet arrived. I sent a message a month ago and they told me that the delay was normal but it is never reflected

The review was translated from Russian using Google Translate. Show original Show translation
18.12.2019

Good Morning!

We see that you have an open consultation with our support service. The support team is monitoring the situation and will inform you as soon as there is news about the credit of your cashback.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
11.12.2019

They never gave me the cashback and when I contacted customer service they didn't solve anything. With Aliexpress it worked for me but with SheIn no, zero recommended

The review was translated from Russian using Google Translate. Show original Show translation
11.12.2019

Good afternoon.

We see that you have already created a query in the service department. The advisor will answer you in the short term.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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