Purchases at Lightinthebox with cashback in France
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the store's and your account's currencies.
Reviews on Lightinthebox (14)
Therefore, we publish only our customers' reviews.
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One of the worst online stores in China on a par with Bangud. There are often very good prices for goods, especially flagship smartphones, but in practice they never ship them. That is, you pay for the order, they spend from a couple of days to a couple of weeks, and then they stupidly cancel. And this despite the fact that the lot says - dispatch 24 hours. As a result, you waste time and money on reverse conversion if you did not pay from a $ card. I don't know why these freaks do this, probably in the hope of a sucker that he will pay directly from the card, and not from the pipe. ADVICE - DO NOT BUY ANYTHING HERE !!!!
I do not advise anyone. The tempting price for a supposedly promotional product eventually turned into paid delivery (+ $ 5), there was no free delivery option. Okay, I chose a paid one. Then, in the end, they cheated with the conversion, since the US dollar was selected as the currency on the site and in the application in the settings, and for some reason, when you went to the PayPal site, the price was converted to euros (the dollar-euro ratio is very strange for them). As a result, I did not count on the calculator and lost $ 2 from scratch. A trifle, but the sediment remained. I am generally silent about the fact that the cashback did not come. My last order in this store.
Good day, Sergey!
Thanks for the comment.
It is a pity that such a situation has occurred. We hope that the purchased product will bring you a lot of positive emotions.
In order to understand the reason for not accruing cashback for your order, we have created an appeal on your behalf. You can respond to the appeal through your personal account, section "Help".
We are waiting for your reply to help as soon as possible.
Sincerely,
LetyShops team
I join all those who have written below. Technical support is a complete scumbag. They cannot give a clear answer. The product is not so easy to order, when you buy a product with free shipping, a delivery fee is imposed and you cannot place an order without it. In case of an erroneous order, the spent bonuses will not be refunded. And now there is no sense from their bonuses at all. One thing pleases me - the goods arrive good.
I bought it through a PC from a clean browser, without third-party extensions and other garbage. I bought it for $ 300 and there is no cashback.
Hello!
Thank you for your feedback. After analyzing your account, we noticed that you have already created a case to the care service to resolve this issue. Our manager has responded to your request and is awaiting your response.
Please respond to the appeal. Have a good day!
Sincerely,
LetyShops team
I read the reviews, basically all the negative is related to the terms of sending and delivery of the goods, but excuse me, this is China, what did you want? If you want it quickly, shop at local stores. I myself ordered 3 phones there, out of 2 they came in 15 days, and the other in 40 days. One phone turned out to be defective, the unlock button sometimes did not work, after a long communication with support, I was compensated for about 40% of the funds. So, it seems to me that if you know how to communicate, then everything will work out.
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