*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Cashback is not counted. Addressed and made sense.
Good afternoon, Mikola!
Thanks for the feedback.
We really want to help and understand this situation. We have tried to contact you several times through appeals and by mail. Unfortunately, we did not receive feedback.
We will be grateful if you write a reply to our letters. We are waiting.
Sincerely,
the LetyShops team
1. "Your cashback in the amount of 54.24 rubles was rejected. This could happen if you accidentally ordered the wrong thing, did not confirm the order or returned the goods. - Guys, they themselves do not know why they reject it - super work to whom I want to confirm to whom, no - let them choose a reason for themselves which is nicer))) is it worth it to such unfortunate Letyshop employees to prove and explain something.
- the guys can say they got through to them and my cashback was completely restored - progress is obvious, it's good when they can correct their mistakes))) thanks for the work done.
Good day!
Thank you for your feedback.
Cashback status is changed based on information from partners. We are very sorry that your reward was declined. This can happen if a dispute has been opened for the order, or if multiple Aliexpress accounts are used and discount coupons are applied. We hope that such situations will not happen again.
If you have any questions, please contact us. We are always glad to suggest.
Sincerely,
LetyShops team
I have been working with Aliexpress for a long time, I am very satisfied, but I just don’t understand how to use cashback, then it is activated, then no, but there is no time to prove it, I try to do everything, if possible and in time, again 11.11 I ordered somewhere for 7-9 tons. rub. but I don’t know what will be charged.
Michael, good afternoon!
Thanks for the comment.
So that we can help you figure it out, your help is needed. Please respond to the appeal # 1490247, which was created through your account, section "Help".
We look forward to hearing :)
Sincerely,
LetyShops team
contacted support, reactions like a turtle and solving problems from the word "no way" .. everything is done so that you do not contact again ...
Good afternoon, Rustam!
Thank you for reporting the situation.
Sorry for the long wait for an answer. After the 11/11 sale, the care team received a lot of calls, so managers may have a delay in responding. All requests will be processed without fail.
Based on the results of the request, you were credited with a bonus for orders. Unfortunately, according to information from the partner database, cashback for one order was credited to another source. This could happen if, when making a purchase, there was a transition to other tabs, third-party programs were running, a coupon was searched for and an item was added to the cart before switching from our service. We hope further purchases will be recorded automatically.
If you have any questions - write. We are always happy to answer.
Sincerely,
LetyShops team
Alexander. There were problems at the sale, but they decided everything. Well done !!! It is a pity that RB is unable to withdraw funds to the card.
Alexander, good afternoon!
Thank you for evaluating the work of our service :)
We are happy to increase the number of available withdrawal methods. As soon as it becomes possible to transfer cashback to bank cards of Belarus, we will definitely share the news with users.
If you have any questions or wishes - write. Enjoy your shopping!
Sincerely,
LetyShops team
All you need to do is withdraw funds there, for example, from 20 cents per qiwi, etc. like your main competitor and make the percentage of cashback no less than that of this competitor, but apparently someone is greedy in flight))) You, of course, can write: "We give the maximum percentage of cashback based on the remuneration we receive from partners. " By this logic, all partners with you are perhaps not as generous as with your competitors? Something I doubt it)) Or as it was written here that supposedly a lot is spent on contests, so that's how it is, well then I propose to make the prizes simpler and smaller in number, because only one and a half diggers wins anyway ... but everything is fine)
Hello!
Thank you for sharing your opinion on the work of the service.
We do not know the internal "kitchen" of other cashback services, so we will not discuss it. So far, these are the conditions for cooperation. If they change, be sure to notify all our users.
To keep abreast of everything, follow our news on social networks and mailings :)
We wish you a productive and successful day;)
Sincerely,
LetyShops team
11.11 out of three for one purchase were not credited, after contacting support, the issue was resolved in less than half an hour!