An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
Very happy with the SHEIN store and at the moment with the operation of LetyShops, it is easy to use and very intuitive. Today I made my first purchase and automatically received the cash back as pending (all correct), but the 30% corresponding to the first 7 days of premium was not added because it was recently registered.
Hi, Nerea.
We will be happy to explain everything to you.
The Premium account does not offer a 30% cashback on the amount of each order, but increases the base rate by 30%. For example: an item with 5% cashback taking into account the Premium account, is 5 + 30% = 6.5%. This discount is applied for one week after having created the account in Letyshops. We hope we have clarified all your doubts.
Enjoy shopping!
Sincerely,
LetyShops team
I love the store, I have been buying for years and the last times I have done it from letyshop, but several weeks have passed after buying and they do not return my cashbag
Good afternoon.
Partners need time to process and transmit information about the order. You can check the refund date on your account by clicking "v" next to the "Pending" text.
Greetings!
LetyShops team.
I have been buying here for many years that no one knew it and always great. You ask them any problem and they inform you in less than 24 hours. also I always receive the money through Letyshops
I once had a problem but as soon as I spoke to the letyshops service with some time I was credited without problems. today I made a new purchase I hope you do not have any more problems
Hello,
we are always ready to help you. We also hope that your future purchases are successful and enjoyable :)
Thank you for choosing us!
Sincerely,
LetyShops team
Very good store I have been buying for a long time and everything is perfect and the customer service is great. I am waiting for the cashback