Purchases at Sephora ES with cashback in Spain
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
- According to the store's terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 6 months after the purchase has been made.
Reviews on Sephora ES (11)
Therefore, we publish only our customers' reviews.
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If there is no cashback during Black Friday, the browser extension should not be activated. The entire week and month have been practically giving away discounts and that is why there is no cashback when you spend a lot of money on buying several things? If they are never going to give them, then you should not have a company like Sephora in your cashback. Terrible, terrible.
Hello, Diana!
Unfortunately, according to Sephora's terms and conditions, cashback is not credited if coupons or discount codes are applied. You can always evaluate the benefit of your purchase by reading the terms and conditions before making your purchase.
So far, the worst store on the entire platform and I have been shopping with LetyShops for 5 years. The store says that they reject the cashback because I have not purchased in the correct way using the cashback, and I activated it with the extension and I did not leave the tab at all until I finished purchasing. It didn't surprise me because before buying I checked the comments, and I expected it to happen to me too.
Good afternoon, David!
We apologize for the inconvenience that has occurred. We have already returned the full cashback for your purchase.
Greetings!
The LetyShops team
My first purchase at Sephora, almost €100 and, after approving my cashback, they end up denying it for weeks due to "inferences with third parties". Be careful with these things in large purchases. With letyshop very well, but I doubt that I will buy again at sephora.
Hello!
We are very sorry for what happened to your cashback and we hope it doesn't happen again. We received a negative response from the store and we cannot credit you the cashback in its entirety. However, we have paid you partially ❤
A cordial greeting,
the LetyShops team
the store has rejected my cashback without explanation
I have been trying to place an order since last night and when confirming it I identify myself and it takes me to a page that says that this page does not exist and a 404 error. I have chatted with an agent, I have called without being able to speak with anyone and now I have sent a mail to customer service. Fatal this shopping experience. I had bought other times in this store and everything went well but now I am outraged.
Hello,
We hope this does not happen again in the future and that you enjoy your shopping.
Contact us if you have any questions about LetyShops. We will be happy to help :)
Sincerely,
LetyShops team
The cashback of the purchase I made a month ago was not reflected and I am still waiting ... It does not work as well as I expected
Hello,
We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we are unable to expedite the process. As soon as we receive the response, the manager will notify you. We look forward.
Sincerely,
LetyShops team
