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Purchases at PromoFarma ES with cashback in Spain

(2.50) General evaluation of the store
Reviews on PromoFarma ES (16)
Information and conditions
4.25 %
For a new client
2.5 %
For an existing client
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 2 days
Cashback is confirmed and credited within 60 - 90 days
Attention!
  • Cashback is not credited in case of using any voucher or discount code.
  • Cashback is not credited in case of using a gift card.
  • Cashback is credited only for orders made on the Spanish version of the website.
  • It may take up to 2 days for cashback for your order to appear in your account with "Pending" status.
  • Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.

Reviews on PromoFarma ES (16)

(2.50) General evaluation of the store
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24.05.2022

The store where I have received a cashback faster.

The review was translated from Spanish using Google Translate. Show original Show translation
13.04.2022

Received cashback successfully

The review was translated from Spanish using Google Translate. Show original Show translation
04.11.2021

This store gives problems and makes problems when it comes to giving you the casback, you have to open a dispute. I have already read the same comments. On the other hand, in Mifarma they reimburse you right away

The review was translated from Spanish using Google Translate. Show original Show translation
04.11.2021

Hello.

We regret that this situation has happened. Follow the status of your request, please, and if you have any questions, write to support@letyshops.com. Our agents are always ready to help.

All the best.
The LetyShops team

The review was translated from Spanish using Google Translate.
05.08.2021
I have always received the cashback correctly
The review was translated from Spanish using Google Translate. Show original Show translation
22.06.2021
Very highly recommended. You have the order in less than 5 days at home and the accreditation of the cashback is super fast
The review was translated from Spanish using Google Translate. Show original Show translation
20.06.2021

As it appears in other comments, this store has many problems with cashback. It does not appear directly, and you contact Letyshops and they tell you that they are not sure that you have made the purchase, even though they have the screenshots and transitions to verify it. Now I have to wait up to 4 months for the store to give an answer, and I'm afraid it will be a negative and therefore a waste of time

The review was translated from Spanish using Google Translate. Show original Show translation
21.06.2021

Hello.

Thanks for your comment.

Don't worry, please, we will do everything to solve this problem and help you. Follow the status of your request, please. As soon as we receive the response from the partners, the status will change. If you have any questions, you can always contact our customer service;)

All the best!
The LetyShops team

The review was translated from Spanish using Google Translate.
08.06.2021
Seriously, always on time, it is not my first purchase nor will it be my last. The convenience of going to a pharmacy, which has everything you want without leaving your home. I recommend it 100%
The review was translated from Spanish using Google Translate. Show original Show translation
21.05.2021

It never works. I have bought three times and it never worked. Always hitting me with collecting screenshots, receipts, bank receipt. Not worth it. I'll try to see if any of the other letyshops online pharmacies work better. because it is very bad.

The review was translated from Spanish using Google Translate. Show original Show translation
24.05.2021

Hello.

We are sorry that you faced such a situation.

We see that you have a request, of the lost cashback. We have contacted the store representatives to find out the reason for the loss of your cashback and to resolve this issue. Follow the status of the request, please. As soon as we receive the reply, its status will change.

We hope that your next purchases are successful and that you will not be disappointed any more.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
05.05.2021
Well, I can only retract, if I write before I appear pending ... so there has been no problem ... I have been pending ...
The review was translated from Spanish using Google Translate. Show original Show translation
09.04.2021

I made a purchase successfully activating the cashback on 02.04.2021. To this day it still does not appear. I have requested the return of the refund and it says that it may take 3 months ...

The review was translated from Spanish using Google Translate. Show original Show translation
09.04.2021

Hello Cristian.

Thanks for your opinion.

Don't worry, please, we will do everything to find your cashback. It is true that sometimes there are incidents, where the cashback is not recorded, but we never leave the users without a solution and answer.

We have contacted our partners to find out the reason for the loss of your cashback. This process can take 8 weeks, and unfortunately we are unable to expedite it. As soon as we receive the reply, we will inform you. Follow the status of your request.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
23.12.2020

At the moment 2 purchases in this store and the cashback does not appear anywhere. LetyShops have added them to me as a pending and I have to wait 3 months! see what happens...

The review was translated from Spanish using Google Translate. Show original Show translation
24.12.2020

Hello.

Thank you very much for creating your request, of the lost cashback. You can control its status in your personal account. We hope that in the near future we will receive a quick and positive response from our partners.

If you have any questions, please contact us at support@letyshops.com.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
11.10.2020

It really does not allow buying at a lower price, but adjusts the shopping cart, let me explain: if you do not look closely, they can change the price of a product that you have added to the cart to distribute it in several baskets and that product goes up because it changes pharmacy, so either you limit the purchase to a pharmacy or a specific product. Very disappointed, thank goodness I look at the basket!

The review was translated from Spanish using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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