Purchases at PCcomponentes ES with cashback in Spain

The percentage in this computer store is ridiculous, it does not reach 1%, it only reaches 3.5% in consumables and paratos that have nothing to do with computers. These types of percentages make you wonder if they are laughing at us or what. Enough to divert my computer purchases elsewhere.

Unfortunately I am forced to leave a negative comment about my last purchase using the Letyshops service. I have been using this service for my internet purchases for about a year and have never had any kind of problem until now. I bought a TV in PCcomponentes for a value greater than € 800, on the day of purchase this website had an increase in cashback, in TV it increased from 0.75 to 7.5%. After 24 hours the cashback was not reflected anywhere so I decided to contact customer service. It should be noted that the maximum cashback was € 9, of which if I had not claimed, I would not have seen € 0.01. When I contacted support I was told that it may be an error in the algorithm or that the store does not process requests. Sincerely, I do not believe it. The solution that they have given me has been to give me € 4 compensation, which is not even half of what they should have returned. For the amount I spent Letyshops have taken a percentage for buying through the referral link, so I don't think it's an error. It makes me think that perhaps it is not profitable to give such a high cashback increase and the solution is to give less to "compensate". In short, I am disappointed.

Fatal, I bought a washing machine activating the cashback as indicated (previously it worked with cheaper products) and I have only received a negative answer, after waiting for more than a month for the answer to no avail, providing my invoice and purchase data. Seeing that something similar happens to the rest of the users, I have contacted the seller himself, who claims not to be his problem directly, in short, here someone will be doing it wrong, that if your sponsors and you have them in your pocket with gifts.

After his refusal to make the CashBack for the purchase in PCComponentes, it was credited with the invoice and can be seen in my profile, I have contacted the store, explaining what happened to give him a solution, his response (which I can send them), has been the following, "We have no record from customer service about that CashBack, you have to talk to them.", so, what solution does Letyshops give me ?, I can provide the query code that I have made to PcComponentes to streamline management. They have given me to understand that no management has been made for the return of said amount, so could you clarify what is happening? Thank you