Purchases at Ouigo ES with cashback in Spain
Reviews on Ouigo ES (4)
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Chile
- Colombia
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- India
- Ireland
- Italy
- Kazakhstan
- Mexico
- Netherlands
- New Zealand
- Norway
- Other country
- Peru
- Philippines
- Poland
- Portugal
- South Africa
- Spain
- Sweden
- Switzerland
- USA
- Ukraine
- United Arab Emirates
- United Kingdom
I recommend that once you see the screen that your tickets have been reserved and the reservation number and the activated Cashback appear, you always take a screenshot. If you don't do that, this company will never pay you cashback. They never appear, I always have to claim it and finally they give it to me by attaching the screenshot. Too bad the truth, because it shouldn't be like that
Hello Beatriz!
Thanks for sharing your experience. For some reason, your cashback is not recorded, but after submitting the requests the partners confirm it. Please try to make your next purchases from another device. In case you have questions, you can always contact us through the Help section of your account. Our agents are always ready to help.
All the best.
The LetyShops team
Make a purchase of 87 euros, wait 1 day to see if the cashback appeared, when it did not appear, make the entire request (I uploaded photos and fill in all the information they required), at first they told me that they would answer me in 10 days, now they are 4 months because as indicated they have to contact the store. So quite a few glitches at least with ouigo.
Hello Teresa.
Like and you, we are also interested in the accreditation of cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. Also, if you have some extensions installed in your browser, we recommend that you deactivate them during your next purchases.
We see that the request for the lost cashback has already been created in your account. We will do everything we can to find the refund and return it to you. Follow the status of your request, please.
If you have any questions, contact us at support@letyshops.com.
All the best!
The LetyShops team
Make a purchase worth 40 euros, the cashback did not appear automatically, report that the Cashback had not been credited, and that in a maximum of 4 months they give me an answer. Disappointing
Hello Rodrigo.
We understand your emotions. It is true that there are incidents, where the cashback is not registered, but we never leave the users without a solution and answer.
We have sent a request to the representatives of the store. This process can take 3-4 months and unfortunately we are unable to expedite it. Don't worry, as soon as we receive news, we will inform you.
We hope for your understanding.
All the best!
The LetyShops team
