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Don't forget about Cashback rules and advices

Purchases at MTC with cashback

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Кэшбэк за пополнения счета не начисляется.

Reviews on MTC (31)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
07.10.2018

I ordered 4 iPhones X for the Promotion from MTS. After reading the review I was worried about whether they accrued, eventually they added. Thank.

The review was translated from Russian using Google Translate. Show original Show translation
11.09.2018

In August 2018, I made purchases in MTS for a total amount of more than 1.100.000 rubles. A total of 25 purchases of expensive smartphones were made. What I understood. The average waiting time for a cashback of 30 days is indeed an average. All confirmations from the MTS come on a particular day. Purchases from 1.08 and from 13.08 were credited on the same day. Regarding 1.08, it took about 40 days. The most interesting thing is this. Half of the cashbacks were rejected. Although all purchases were made by the same card in the same stores (as a rule, if you look at the days when I was shopping). - Orders I bought. - All of them were displayed in my purchases for Letishops. - An employee of the online store MTS confirmed that I bought everything on their basis. - According to the MTS website orders are purchased. But they were rejected. Inexplicably.

The review was translated from Russian using Google Translate. Show original Show translation
12.09.2018

Good afternoon, Sergey!

Thank you for sharing your shopping experience at MTS.

The description of the store on our site really indicates the average time of cash deposit. Therefore, cashback can be credited both earlier and later than this period. Based on numerous analyzes and tests, we can note that the maximum period is the average term * 1.5.

On the issue of declining cashback, you have already opened an appeal to customer service. We will contact our partners and try to find out the cause of the situation. As soon as the answer arrives, we will inform you.

There will be questions about the service - please contact.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.08.2018

HOW AND I EXPECTED ....... I was 99% sure that there would be a swing with this store))))))) I made an order according to the standard procedure .... I went to pick up and pay ... cash back charge and Did not happen....

The review was translated from Russian using Google Translate. Show original Show translation
22.08.2018

Good afternoon, Denis!

Thanks for the comment.

There are several factors that affect the cashback. The most common reason for which the cashback may not be displayed becomes non-compliance with the rules and features of the store. Sometimes the reason for the loss in the device from which orders are made. Since third-party programs, some functions of antiviruses and even viruses can affect the cashback fixation. We can only warn our users about them and give advice. That is what we did in the rules of shopping with cashback.

For our part, we are always trying to find out the reasons for the loss of remuneration, so that in the future all cash backs will be successfully recorded automatically. Therefore, we clarify information about the process of making purchases, and also send requests to partners to try to find out the reason for non-payment and clarify the possibility of cashback recovery.

We see that you have already created an appeal to the care service to resolve this issue. The manager took control of your message and will respond to it within a day.

If you have any difficulties or questions, please contact us. We will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.08.2018

Just made an order on the site .. Transitions are displayed, but the cashback for the purchase is not charged.

The review was translated from Russian using Google Translate. Show original Show translation
02.09.2018

Good day!

Thank you for your feedback.

As a rule, the cashback for the purchase is fixed within one day from the date of placing the order. Unfortunately, the information on your order was not transferred to our system. To address the issue, we created an appeal to the service of care. We will be glad to receive your answer on the "Help" tab - "My downloads". It is important for us to find out the reason for the non-occurrence of cashback in order to prevent similar incidents in the future.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.08.2018

With them I registered myself paid for the bodies of the Internet and TV --- they came from them all honestly believe me 200%

The review was translated from Russian using Google Translate. Show original Show translation
25.07.2018

The same situation. Made a purchase 07/24/2018 cashback is not accrued and is not displayed.

The review was translated from Russian using Google Translate. Show original Show translation
09.08.2018

Good afternoon, Oleg!

Thanks for the comment.

To address this issue and find the reasons for losing cashback, we created an appeal to the service of care. With your assistance, we will be able to sort everything out in detail. We are waiting for your answer in the "Help" tab - "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.07.2018

I made a purchase 13,07,2018 cashback not accrued.

The review was translated from Russian using Google Translate. Show original Show translation
25.07.2018

Eugenia, hello!

Thank you for reporting the deduction.

The loss of cashback can be influenced by several factors, including: the work of third-party extensions in the browser, visiting other sources at the time of making a purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store.

To help you understand this issue, we have created an application # 1383684 to the care service. We will be happy to receive information about your order on the Help tab - “My Appeals.”

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.06.2018

With the purchase of 41,800 rubles. counted cache 230.05 rub. Let me choke and I will not withdraw.

The review was translated from Russian using Google Translate. Show original Show translation
25.06.2018

Hello, Alexander!

Thanks for your feedback. We understand that the cashback may have been accrued at the wrong interest rate you were counting on.

The fact is that there are stores that provide remuneration for orders at a fixed cashback rate, and there are those that provide cashback at interest rates, which depend on product categories.

Decryption of rates by category, we always publish on the store page on our website so that our users are not misled. The rate of cashback in this store depends on the categories of goods, and can range from 0.5 to 2.5%.

Additionally, we contacted you through your personal account, the "Help" section, to check the relevance of the charge.

We are waiting for information from you. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.06.2018

Addition to my post above. The support of Letishops works in favor of the client, it pleases, the issue is resolved, as I understand it, they listed the cache as a bonus from myself. Why does not work automatically and not even marked the transition from this resource is not yet clear. Well at least the amounts were small. Total 1 star MTS for the fact that in the normal way it is not clear how to get the cache, 5 stars letisops system for the work of support, on average, it turns out three, since the money is obtained by the results. :-) But I would like to receive them, of course, automatically, without negotiation with support, especially if in the future the amounts will be higher.

The review was translated from Russian using Google Translate. Show original Show translation
22.06.2018

Hello!

Thanks for the feedback. Glad to help you :)

Perhaps the reason for the loss of cashback was the use of promotional codes for a discount. We will definitely clarify the information about the impact of the promotional codes that you applied from our partners.

As soon as we receive the answer, we will write in an open message.

Any questions - please contact.

Always happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.06.2018

Cashback was not credited and was not even displayed. From June 19, 2018. I contacted the support service, but except for "thanks for writing to us," they did not respond to anything reasonable.

The review was translated from Russian using Google Translate. Show original Show translation
21.06.2018

Andrei, good afternoon!

Thanks for the comment.

We will definitely try to help in this situation. To resolve the issue, please send a screenshot of the order from the store’s personal account in the requested format. With this document, we will contact our partners to find out the cause of the difficulty.

Waiting for your reply. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.06.2018

Does not work. I ordered several times in both Russian and foreign stores. Here, twice by the rules, I went to the store from here, the cache did not even appear. This store is not working.

The review was translated from Russian using Google Translate. Show original Show translation
19.06.2018

Good day!

Thank you for your comment.

It is very important for us to understand the situation and help you. To resolve the issue, we created an appeal to customer service on your behalf.

You can find the appeal by clicking on the link: https://help.letyshops.ru/hc/ru/requests . Thanks in advance for the answer.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.02.2018

12/23/17 in the MTS salon at Kamensk-Uralsky Street. Suvorov 24, I bought the phone for cash (not through the service LetyShops). Specialist Belinsky Sergey promised to return a cashback in the amount of 1600, for this it was necessary to purchase a SIM card by paying for it 350 rubles and an MTS card money (I got it as a gift) the whole procedure took an hour. The next day I began to sort the documents on the purchase and found that there was no check for the phone. We went back to the office to the word we are with pl. Gorky and we have 2 young children, the youngest only 3 months old and leave with someone children is quite problematic. Arriving at the office, consultant Sergey printed out a receipt for us on the phone and said that you should wait. But not in 5 days, not in a month the cashback did not come. 01/21/18 I went again to find out where my promised cashback was, the same consultant looked in his program and said that on that day my phone was not sold (take all the documents with the box), went home for the box and check. We looked at the program and found all the same sales and said that we need to write a complaint, because employee forgot to apply the action. The head of the office made a claim and said wait for cashback within 7 business days. It took 2 weeks and did not enroll arrived 05.02.18 at 12 o'clock and they are closed on the account and can not help me, for the assertion that I have 2 small children and I can not go there constantly to go they answered me (literally) come, come again after 2 ". Today we arrived at the office again and looked at the response to the claim and said that they had refused me, because these are my problems that they promised me there (and it was impossible to call me and tell the solution by phone). As a result, I spent so much time in empty, paid 350 for a sim card, as it turned out, I still should have left the MTS bank 199 rubles for a card (which they supposedly gave me) and the attitude towards customers is terrible !!! I do not advise anyone to contact this salon, especially to this specialist.

The review was translated from Russian using Google Translate. Show original Show translation
07.09.2017
I bought iPhones with my colleagues’s gifts, the cash was rejected, they started to find out, they asked to give checks, I’m not going to run around and ask my friends for a check, shame, they said, show that you ordered me through your personal account, but the whole thing is that I went through personal account letishops chose mts. In order to make an order you do not need to register in your personal account mts, and it turns out a vicious circle. I'm not happy with this service.
The review was translated from Russian using Google Translate. Show original Show translation
07.09.2017

Good day!

We are really sorry that the cashback for orders was rejected, but you do not worry, we will try to understand the situation and help you.

Confirmation and rejection of cashback occurs automatically based on the data that the store sends us. The cashback for an order may deviate if after its execution changes were made to the order, namely: part of the order was redeemed, items of goods in the order were changed, the order delivery method and other changes were made.

You also need to place an order in one browser session and follow the rules for making purchases with cashback .

Sometimes, unfortunately, stores send incorrect information about the status of orders, and there is an erroneous cashback rejection.

In order to contact the store and find out the reason for the rejection of orders, we need any proof of payment, not necessarily a check, it could be a screenshot of the letter that came to you in the mail about ordering. Attach these screenshots in circulation, care managers will try to help you.

We will wait for feedback. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.07.2017
Hello It should be added to the description that only for residents of MSCs cash back is credited in order to reduce the number of dissatisfied customers.
The review was translated from Russian using Google Translate. Show original Show translation
18.07.2017

Good day!

Thank you for your feedback. We are grateful that you give feedback and share it with us - this is very important for us.

According to our information, orders from the MTS online store are successfully recorded in our system and cashback is charged on them, regardless of which region the orders are made from. Cashback is charged for all residents of the Russian Federation.

If for some reason the cashback did not lock in, please leave the appeal from your personal account, the “Help” section, the service managers will try to understand the reason for losing the cashback and help you.

We will wait for your appeal. Have a great summer day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.06.2017
I bought a power bank for my phone - Cashback returns for a very long time, although it is obvious that some things cannot be returned by law, so why should we wait !!!!
The review was translated from Russian using Google Translate. Show original Show translation
15.06.2017
Cool service, ordered payment, 10-15 minutes and she is on the account, promptly, thanks)))
The review was translated from Russian using Google Translate. Show original Show translation
14.06.2017
I first tried the cashback service by buying an iPhone. After 3 weeks they added cashback, today they brought it to the card. It turned out to work)
The review was translated from Russian using Google Translate. Show original Show translation
09.06.2017
Found my order from MTS. Cashback accrued in full. Thanks to Letyshops support!
The review was translated from Russian using Google Translate. Show original Show translation
12.05.2017
I bought an Apple Ipad Pro tablet through letyshops from MTS, there are no ad blockers in the browser - they did not count cashback, they find out the reason for about a month.
The review was translated from Russian using Google Translate. Show original Show translation
16.05.2017

Good afternoon, Vadim!

Thank you for your feedback. Unfortunately, for some reason the store did not give us information on your order. We wrote a request to the appropriate manager of the MTS online store and try to find out the reason for losing the cashback. As soon as we receive the answer, we will contact you immediately.

Believe that we are also interested in ensuring that each of your orders is successfully recorded in our system, since we receive remuneration from stores only for such orders.

Any questions, please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.04.2017
1) the availability of goods in the database apparently compares in the morning, because at 09:00 they have the goods listed, and at 10:45 no longer. 2) if they change the composition of the order, they can change the order number, then the cashback will not come 3) if you want to order through Lety, I advise you first to clarify the availability of goods by calling the hotline in the warehouse, or in some store, because They can not send you an order from different locations. In order not to re-order several times immediately specify. This is important, and the rest: Pros: excellent operational support service, fast delivery, quality goods. Cons: Not enough comprehensive description of some products on the site. Hemorrhagic (see 1,2,3). Oversized courier (but this may be an accident, not a rule).
The review was translated from Russian using Google Translate. Show original Show translation
16.03.2017
All products are great and look nice, be sure to buy something.
The review was translated from Russian using Google Translate. Show original Show translation
12.02.2017
Thanks site for cashback. I bought a Tablet computer Irbis TZ143 10.1 "8Go 3G Black A wonderful tablet for a super price. Designers and manufacturers are grateful!
The review was translated from Russian using Google Translate. Show original Show translation
05.01.2017
Many thanks for such a service, money comes quickly and a large cashback, unlike other competitors. Thanks again!
The review was translated from Russian using Google Translate. Show original Show translation
04.01.2017
Ordered in the Orenburg region, the order appeared in a personal account, that is, cashback could theoretically be credited, if not for the lack of goods in fact, perhaps because of the New Year holidays, the range does not update, for that is a huge minus.
The review was translated from Russian using Google Translate. Show original Show translation
04.12.2016
Posh service. The service works in a timely manner, used more than once.
The review was translated from Russian using Google Translate. Show original Show translation
26.11.2016
Disgusting service, ordered a phone with courier delivery and did not wait, I had to cancel the order.
The review was translated from Russian using Google Translate. Show original Show translation
15.11.2016
It's a shame that only for Moscow.
The review was translated from Russian using Google Translate. Show original Show translation
24.06.2016
Unfortunately, yes, only for Moscow. But I found a way out. Placed an order for Moscow, and then on a call online (on the website of MTS), I was redirected to the city I needed, in my case it was Kazan. And cashback immediately credited.
The review was translated from Russian using Google Translate. Show original Show translation
24.06.2016

Hello, Yuldash!

Thank you for your feedback. It's great that cashback is overwhelmed. But we cannot advise all our users to do this, because when re-ordering by phone or using a shop advisor, the cashback may not be charged, we indicated this information in the rules for making purchases with cashback.

There will be questions, please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.06.2016
As written earlier - relevant only for Moscow and Moscow region. It's a shame.
The review was translated from Russian using Google Translate. Show original Show translation
06.06.2016
Used to place an order. And only after I noticed that it is relevant only for Moscow and the Moscow region. Strange and insulting.
The review was translated from Russian using Google Translate. Show original Show translation
23.04.2016
Thanks site for cashback. I often buy smartphones in the MTS, the site helps save :)
The review was translated from Russian using Google Translate. Show original Show translation