Purchases at Moyo.ua with cashback in Spain
- В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / LG / Samsung / Sony, а також товари з категорій Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
- Кешбек за замовлення по безготівковому розрахунку нараховується по ставці 0.3%-0.5%. Спочатку кешбек з'явиться з максимальною ставкою, але при підтвердженні буде перерахований.
Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Moyo.ua (299)
Therefore, we publish only our customers' reviews.
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I bought a laptop LENOVO IdeaPad L340-17IRH. Cashback did not appear at all. There is no information that the order has been confirmed, completed and shipped. The store manager spent a long time figuring out and it turned out that the order status is not displayed until I pick it up, although it was paid for. Moreover, even after I pick it up, because it's Saturday, order fulfillment information will only appear on Monday. Strange scheme
Good day!
To find out why the cashback was not credited, we contacted our partners.
It turned out that the commission for the order was transferred to another source, not our cashback service. Such a situation could occur if a third-party promotional code was used, an affiliate link was rewritten, or a purchase was made from another resource.
Sincerely,
LetyShops team
I bought a Hitachi R-B410PUC6PWH refrigerator (white for UAH 12,999), discussed the delivery time and time with the boy manager. Half an hour later, the girl manager called back and said that this was no longer the case (this is the morning of the second day of the MONTHLY action!), Suggested another model - Hitachi R-B410PUC6INX (doors - polished metal, side panels - black for 13,599 UAH), but at the price of white (savings of 600 UAH). They brought me on the appointed day and time, took me to the 9th floor (I didn't get into the passenger elevator) and didn't even start whining, which was difficult and I had to pay extra. All is well, but the cashback was not counted.
Congratulations!
Cashback is still displayed with the status "Pending".
Each store has a period during which order data is processed. You can see it on the page of each partner store. For example, for Moyo, the average enrollment period is 30 days.
Cashback will definitely be back :)
Sincerely,
the LetyShops team
with mine there is no cashback at all, I made three purchases and there is nothing, even the order is not displayed
Vitaly, good afternoon!
Thank you for informing.
We have created an appeal to the care service to help you return cashback and to understand the situation in more detail. We will be grateful for your answer in the "Help" section.
Have a good day!
Sincerely,
LetyShops team
Waiting after the purchase for more than a week. Funds have not yet been accrued. How long to wait is not clear.
Hello!
Thanks for the comment.
The approximate timing of cashback in each store is different. You can always get acquainted with them on the page of partner stores. For example, a cashback from a Moyo store is usually confirmed within 30 days.
If you have questions, write. We will be glad to help.
Sincerely,
the LetyShops team
And we, that are not people. WHY WE ARE NOT ALLOWED CASH.
Alexander, good afternoon!
Thank you for writing.
Please don't be discouraged. Most likely, the limitation is related to the difficulty of transferring data on orders. If the terms of cooperation are changed, we will definitely update the information on the store page.
If you have any questions - write, we will be happy to advise.
Sincerely,
LetyShops team
I bought headphones, showed that only blue ones were available, I bought them online. In fact, it turned out that there are other colors as well. I didn't really like this non-docking, but I'm not critical. Cashback was rejected, I'm a little shocked, for the first time. I wrote in support, I'm waiting for the result.
Maxim, good afternoon!
Thank you for your comment and contacting the care service.
During the day, the care service manager will contact you and help you resolve the issue with the accrual.
We hope the headphones will only be useful.
Sincerely,
LetyShops team
LetyGold status. I ordered and paid for an air conditioner at Moyo.ua that costs UAH 10,100. Cashback did not appear within 24 hours. I turned to the care service. I corresponded with a representative of LetyShops for 5 days. Result: a representative of LetyShops suggested waiting 3-4 weeks for the "partner to send a response". Conclusion: Moyo.ua is a redneck store. LetyShops solves such issues "strangely".
Alexander, hello!
Thanks for the comment.
We ask you not to be upset, we will definitely help to resolve the issue. That's right, our manager sent a request to partners to understand why the cashback was not displayed. As soon as there is news, we will immediately announce it in open circulation.
Hope for your understanding. Have a great day!
Sincerely,
LetyShops team
I ordered smart watches from Moyo for a 6% increase in cashback. Due to a technical failure, the cashback did not appear in anticipation, but Letichops credited the cashback in full. Thank you Letichops for excellent service, customer support and understanding.
Good afternoon, Ruslan!
Thanks for the comment.
We were happy to help resolve the issue :) We hope that the cashback for future purchases will be recorded automatically.
Have a nice day!
Sincerely,
the LetyShops team
