I perfectly met all the requirements. Proof of this are all the usual cashbacks that I have. In this case, interestingly, there was a special remuneration MediaMarkt promotion of 7.5%. It is curious that this time there has been more cashback when I have not followed the procedure, while in the other hundreds of purchases I have. The system does not work, we are at the mercy of the arbitrariness of the company that does not comply because it does not matter.
Hello Jorge.
We are very sorry that this situation has happened. Unfortunately, the store did not pass on your order information. We understand that you had this cashback, so we have already partially credited the cashback to your account balance.
All the best!
The LetyShops team
As I have read in most of the comments, MediaMarkt had not recorded the cashback. I hope LetyShops will solve it as soon as possible and make the refund with the relevant cashback (which can be seen perfectly in the screenshot sent when making the request). To the LetyShops team: please refrain from replying to me with a copy and paste comment in which you discuss the possible causes for which the cashback has not been recorded. In the capture that I have sent you with the application, it is clear that the cashback was activated from your application.
Hello, Yaiza.
Do not worry, our agent will answer you in the open question # 2631070 and will help solve the problem with the cashback.
All the best!
The LetyShops team
Letyshops very good, but Mediamarkt, horrible. Not only are the cashbacks never registered (I already tried it with the web, from the extension and on the mobile, it never works. I have read all the rules and I comply with them). Now on top of that Mediamarkt does not accept requests for lost cashbacks. This only happens with Mediamarkt, my friend who invited me to Letyshops and has been here for a long time, tells me that it always happens with them but with other stores they always register well and before they did accept applications. All wrong. Letyshops however gave me the cashback, but I never buy at Mediamarkt anymore ...
Hello.
We regret that such a situation has occurred. Like and you, we are also interested in the accreditation of cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. Also, if you have some extensions installed in your browser, we recommend that you deactivate them during your next purchases.
We hope that such situations will not happen again in the future.
All the best!
The LetyShops team
I recently started using LetyShops and despite seeing the negative comments about Mediamarkt, I decided to make a purchase. In my opinion, everything was perfect, they returned my cashback and they did not reject it. I bought some joy-cons at € 52.02 taking advantage of the day without VAT. And the cashback was € 6.50, which is € 45.52. A bargain, for the price they usually have. For my part, I will continue using LetyShops, thank you very much.
Good afternoon.
Thank you very much for your comment. We appreciate it very much ❤
If you have any questions, you can always contact us through the Help section.
All the best!
The LetyShops team
I was very happy with the store, both in the physical store purchase and in the online purchase. I made an online order for € 173.97 and activated the Cashback, however, I have been rejected because in the CANARY ISLANDS Cashback is not applied. Isn't my money the same in the peninsula as in the Canary Islands? Very happy with the service and the products, but seeing that my CashBack has been withdrawn is a great disappointment.
Hi carmen.
We regret that such a situation has occurred.
Unfortunately, according to the conditions of the store, the cashback is not credited for orders from the Canary Islands. You can see it on the store page before buying. We hope your next purchases are successful.
All the best!
The LetyShops team
I am grateful to Letyshops for having paid me part of the cashback on several purchases that I claimed (with screenshots of the purchase process that show that the cashback was active). But it does not seem normal to me how these people from Mediamark work. Never and I say never have the purchase been registered. They tell me to remember how to activate the cashbacks so that they are activated and so I do. In all my purchases I am careful and I never had problems. But Mediamark never records such purchases. I think because the price of purchases is high and therefore the Cashback as well. If not, I don't see an explanation.
Hello Irene.
Thanks for sharing your experience.
We are very sorry that you faced such a situation. There are many factors that can affect reimbursement. For example, third-party extensions installed in the browser or the use of promotional codes or coupons. If you have other extensions in your browser except LetyShops, we recommend that you deactivate them during future purchases.
For our part, we try to help our users get a refund. But unfortunately, we do not always have the opportunity to make up the lost refund in full; (
We very much hope that such situations will not happen again in the future.
If you have any questions, you can always contact our SAC and we will do everything in our power to help.
All the best!
The LetyShops team
I don't give it less stars because I can't. I made a purchase and they credited me the cashback, which that day was 7.5%, so far so good. The problem came from the fact that after two days they lowered the price of the product, and when they paid me back that difference, they went and rejected the entire cashback. In addition, it does not even apply to the total price of the purchase, but only to the tax base, so to know what the amount that they are going to refund would be, you have to divide the price that the web marks by 1.21 and multiply by the% of cashback. They are a bunch of scoundrels
Hello.
We are sorry that you have such an opinion.
Unfortunately, the cashback is declined if the order is reissued without the involvement of LetyShops. Also, on the store page we have published, that the cashback is paid on the net value of the product, excluding VAT, all other taxes and charges and any additional costs, such as delivery and shipping.
We hope they do not generate incidents like this again and that your next purchases are successful.
All the best!
The LetyShops team
Unfortunately it has service to the Canary Islands but the cashback is not valid if you buy from the Canary Islands. As for what the product costs the same from the peninsular website and the Canary Islands website despite not having VAT but rather IGIC, we better not talk. because tremendous scam. If you can buy absolutely anywhere other than this one, do it.
I have returned to make 3 more purchases this week and nothing does not register any of the 3 purchases ... anyway ... they should stop working with them .....
Hello.
We are sorry that you faced such a situation.
We see that you have already created the requests, from the lost cashback. Follow their status, please. We will do everything in our power to resolve this issue.
Sincerely,
LetyShops team
It is wrong that the store does not specify in which products if and which does not give cashback, it is normal that you feel cheated, it seems that they are interested in giving you or not ... well, they should put a maximum of cashback per order and thus not you would feel like a peasant having chosen them !!
Hello Tamara.
We understand your emotions, but we cannot influence the conditions of the store. Like you, we are also interested in the reimbursement accreditation, because only in this case we receive a commission from the store side.
We see that your cashback has already been registered. Do not worry, when an order is pending, the information reflected is still not final. It is necessary to wait for it to be accredited. If your cashback is credited without changes, write to us at support@letyshops.com and we will help you solve the problem.
Sincerely,
LetyShops team