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Don't forget about Cashback rules and advices

Purchases at Lightinthebox with cashback

Time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 50 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3% For paid order of electronics
3% For paid order from categories: Toys & Hobbies, Sports & Outdoor, Beauty & Hair
5% For paid order from all other categories

Attention! Сashback is credited in the currency you chose when registering at LetyShops. 

Reviews on Lightinthebox (67)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
01.10.2018
The most problematic store of all Chinese. I made 10 purchases in this store and with 6 orders I had problems. Low prices for goods are achieved by the absence of a guarantee and problems with the return of money in case of loss of the parcel. The support service is a complete scumbag, they will lie to you and in every possible way delay the time or simply stop responding. The dispute on Paypal is dishonest - they complain to PayPal support service that you are a fraud and extort money, that they sent a quality product. PayPal returned the money, but my account was blocked due to complaints. Therefore, if you do not want to play roulette, never buy in this store.
The review was translated from Russian using Google Translate. Show original Show translation
25.08.2018
never mess with this store! a penny is profitable and a headache for a ruble: I bought two smartphones - two sets didn’t come in and you couldn’t put on the fire. there it should be the point ... I tell them in the photo in the reviews where there is this headphone adapter: here are your customers, why I don’t? a trifle, and without it anywhere ... you will have to order additional ((((
The review was translated from Ukrainian using Google Translate. Show original Show translation
16.08.2018

I do not advise anyone. The tempting price of the allegedly promotional item eventually turned into a paid delivery (+ $ 5), there was no free delivery option. Well, I chose a paid one. Then, as a result, they cheated with the conversion, because the US dollar was selected as the currency on the site and in the application, and for some reason the price was converted to the euro when switching to the PayPal site (the dollar-euro ratio is very strange for them). As a result, I did not count on the calculator and lost $ 2 from nowhere. Trifle, but the sediment remained. The fact that cashback did not come, generally keep quiet. My last order in this store.

The review was translated from Ukrainian using Google Translate. Show original Show translation
17.08.2018

Good day, Sergey!

Thanks for the comment.

It is a pity that such a situation has occurred. We hope the purchased item will bring you a lot of positive emotions.

In order to understand the reason for not earning a cashback for your order, we created an appeal on your behalf. To respond to the appeal, you can through your personal account, section "Help".

We are waiting for your answer to help as soon as possible.

Respectfully,
LetyShops team

The review was translated from Ukrainian using Google Translate.
31.07.2018
Ordered goods came pretty quickly, the track number is tracked all the way! LetyShops cashback is timely listed! I am pleased!
The review was translated from Russian using Google Translate. Show original Show translation
18.07.2018

I made 2 orders, both cashbacks were lost ... Apparently there were problems with charging by the Ligthinthebox store ...

The review was translated from Russian using Google Translate. Show original Show translation
18.07.2018

Hello, Nikolay!

Thanks for the comment.

Please do not be upset. To find out the exact reason for the loss of remuneration, we sent a request to partners and wait for an answer. The appeal is kept under control by our manager. As soon as the answer is received, we will immediately contact you.

Nikolay, we hope that during our cooperation you have been convinced of our honesty and openness towards our clients.

The question will not remain without attention.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.07.2018

I just thought that the cashback crediting was adjusted (for some time it was stably displayed), as the cashback began to get lost again. Only with this store such problems, with one more there is no such thing.

The review was translated from Russian using Google Translate. Show original Show translation
04.07.2018

Hello!

Thanks for the comment.

According to the information from your account, appeal # 1376710 is open on this issue. Care manager Anna will make every effort to understand the situation and, if necessary, send a request to partners. Expect a response in circulation throughout the day.

Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.06.2018

The store is not bad, but all the problems so far only with him. Although this may be due to the fact that I have ordered a lot there lately. When I ordered it on Girbest, there were problems, but of a different nature. So,

1) One phone does not see SIM cards.

2) The other was with a curve firmware without 4G.

3) The touchscreen is dead.

By and large, the problem is only due to the fact that they do not check the phones before sending. But at the expense of cashback rates and discounts in the store, the estimate of 3 * deserved. Those. average

The review was translated from Russian using Google Translate. Show original Show translation
20.06.2018

Hello, Alexey!

Thanks for your feedback.

We will definitely give feedback to the representatives of the store. We hope to solve the difficulties.

There will be questions about the work of our service - please contact us. We will be happy to help in any situation.

Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.06.2018
1. Technical support does not understand the essence of the question at all, writes formal replies like: thanks for the order, expect 2. Use the services of a gbs-broker for customs clearance, the indicated g-broker keeps the parcels at customs for a month and only then writes you letters about the need to fill in passport data or they call and at the same time begin to communicate in the following way: we have already communicated, you remember. In this case, no one called and did not write for a month. I was offered in JUNE to pay the customs duty for the parcel, which came to the customs in APREL and since then has been located there. Sorry, but May has passed and June has begun, and in general the parcels are taken into account in the month when they left the customs, and not when they arrived. G-broker, in short 3. Yes, bonuses are now useless, you can’t buy electronics for them at all 4. Attention: parcels are packed in boxes that are taped only with tape and along one layer. I neatly made such a parcel on the reverse side, pulled out the phone, put the empty box back in and carefully sealed it with tape so that there was no obvious trace of the autopsy, I only found it at home. Carefully inspect the parcels in the mail and weigh them in the mail!
The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

I personally had no problems with the store itself. I live in the EU, so I often have to pay a tax on goods more than 22 euros. In Layta there is an option "to insure against customs duties", it costs 1-2 bucks, but after paying the tax and submitting the document to technical support without any problems return the amount spent. Another example of good technical support work is the story of Redmi 5 Plus, when it first appeared, they sold the Chinese version with Vietnamese (pseudo-global firmware), and after a while Xiaomi themselves made it so that they update themselves on the global phone. This is eliminated quite easily with the opening of the corus, which I did, and as a compensation they gave $ 40, also without problems. Also offered for free to return the phone for a full refund. And they send goods quickly, contrary to some opinions, so I have only positive impressions from the store.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2018

I join everyone below who wrote. Technical support - complete thugs. A clear answer can not be given. The goods are not so easy to order, when purchasing goods with free shipping, the delivery charge is imposed and without it you cannot place an order. In case of an erroneous order, spent bonuses are not returned. And now there’s no sense from their bonuses at all. Pleases one thing - the product comes good.

The review was translated from Russian using Google Translate. Show original Show translation
18.05.2018

Shop disgusting. Made 4 orders. Two orders for some reason returned them back. On the track it was clear that the parcels did not even leave the goods. Two months later, they unsubscribed to me that the goods were returned, and if I want the money back, they will deduct the cost of the delivery from me, and if I want the goods back, then I have to pay for sending the previous one and for the new one. In the second package they pleaded guilty, they said they would return the money. two weeks later they wrote that they had not yet received a return parcel (although they had written two weeks before that they had received). Two weeks later, they returned the money to the internal account, and from it almost nothing can be bought. Conclusion: I would not advise anyone to buy in this store. Very inadequate support. Money returned in 3 months!

The review was translated from Russian using Google Translate. Show original Show translation
16.05.2018

Perhaps I’ll add one more feedback about support in this store)) I don’t advise you to contact them, they are not very happy with the cattle, they are not very happy with the service or communication with those who support the quality of the products sent, but I must add that one phone came normal, so 50 50 that you are lucky. Who does not risk that does not drink champagne as they say))

The review was translated from Russian using Google Translate. Show original Show translation
11.05.2018
Estimation is not a summer shop, but a store. The store keeps your money up to the maximum term, so people are waiting for orders for 2-3 months or do not receive at all. I suppose that this is not a store. These are collective purchases, they agree on a wholesale lot, collect money as soon as they get the amount they buy the goods and only then send. The question is: where are you in this food chain, at the beginning - when they started to collect money, or at the end - when there is little left and they will soon be ready to buy. And sometimes it happens that they don’t get it and then you wait only for sending a month, they will give you an empty track (the track received from the logistic company, but the goods have not been handed over to them). It is better to overpay on the popular Ali or girbest than here to take and feel like a chode.
The review was translated from Russian using Google Translate. Show original Show translation
11.05.2018
I do not advise to contact this "shop". He ordered the phone Le Max 2 from them, received it only 2 months later, after writing in support several times and also filed an application in the mastercard for a chargeback. As soon as I received the phone, my jamb, without having checked it completely, called the bank and canceled a statement about which I was very sorry later, because I discovered a problem with non-working SIM cards, wrote about it to the store. They replied that a refund is possible only if I send the phone to China (I asked about payment for repairs in Russia — they refused), which I did. After 20 days when I saw that the package was received by the Chinese, no return occurred, and the support service is freezing, I will write again on chargeback, what can you do, the phone ordered 28/11 already 11.05, I don’t have any money either))
The review was translated from Russian using Google Translate. Show original Show translation
08.05.2018
The store is less, took only smartphones, often there are stocks, the rest of the goods seem to be more expensive, an ordinary Chinese store, prices are high, but there are stocks with good prices. It is usually sent for a long time, you can not watch what they write there, on some products, that the dispatch is within a day, a week, or even more.
The review was translated from Russian using Google Translate. Show original Show translation
01.05.2018
Before the appearance of this store for Letishops, I tried to buy there. I do not recommend this store. Those. support is very long, the payment failed, lost on the course and currency conversion. Many others write and not very good reviews.
The review was translated from Russian using Google Translate. Show original Show translation
24.04.2018

I don’t even know what to do with this store, buy it or not, I used to buy a lot, cashback didn’t come once, I decided to support everything and cashback, I bought it now - there is no cashback, I communicate with support, maybe they will decide again, and then what’s next through support to decide what? The store itself is of course muddy, they can send for a long time, in case of problems, you can’t reach anyone, some kind of nonsense is answered, but mostly it happens normally - there are good discounts and internal extra cashback and all sorts of bonuses. Now I would buy a lot of things with a cashback of 6.5%, but there is no certainty about it ..

The review was translated from Russian using Google Translate. Show original Show translation
25.04.2018

Hello Dmitry!

Thank you for your feedback. To cashback for orders fixed, try to make purchases with a clean browser (without third-party extensions). Or, in a working browser, close all browser tabs and clear cookies before purchasing. To do this, you can use the key combination Ctrl + Shift + Delete. The period for which you need to clear the history - "for all time."

Also, do not forget about the rules of shopping with cashback: https://letyshops.com/pravila.

If you need help - be sure to write. You can count on us.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.04.2018

A normal store, prices are usually high, cashback is almost always charged 9 times out of 10, but the summer compensated for the 10th, thanks!

The review was translated from Russian using Google Translate. Show original Show translation
19.04.2018

Of the 10 orders, 9 went smoothly. 10th through the helpdesk compensated. A bit delay compared to GearBest, but faster than in JD.

The review was translated from Russian using Google Translate. Show original Show translation
18.03.2018
The store does not pay cashback in most cases. And the problem is definitely not in my browser))
The review was translated from Russian using Google Translate. Show original Show translation
17.03.2018

Absolute junk, nothing works, your stories that sometimes fails are not serious. I knew that I could not use the domestic cashback service for purchases from abroad. It can only be done by local “entrepreneurs” with wrap-ups at times and a cashback of a few percent, 0 stars will work.

The review was translated from Russian using Google Translate. Show original Show translation
18.03.2018

Hello!

Thank you for your feedback. We are very sorry that you have such an opinion about the work of the service.

We provide remuneration for all orders that come into our system from partners, the process of transferring information occurs automatically. Unfortunately, if our system did not receive data about any order, we also like you do not receive rewards from the store.

To understand the situation, we created an appeal to the service of care through the "Help" section of your personal account.

We will be very grateful for the answer. We will try to help.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.03.2018

Bought through a PC with a clean browser, without extensions of third-party and other debris. I bought for $ 300 and there is no cashback.

The review was translated from Russian using Google Translate. Show original Show translation
16.03.2018

Hello!

Thanks for the feedback. After analyzing your account, we noticed that you have already created an appeal to the care service to resolve this issue. Our manager has responded to your appeal and is awaiting your response.

Please respond to the appeal. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.03.2018

For the time being RECALL. In the product card it was written “dispatch within 24 hours”, after payment suddenly became “10-13 business days”, almost 20 passed and the order was not sent. In support lie and stupid. Strongly bad!

The review was translated from Russian using Google Translate. Show original Show translation
15.03.2018

Also, out of 5 orders, none was credited in the last 3 days!

The review was translated from Russian using Google Translate. Show original Show translation
15.03.2018

Good day!

Thanks for the feedback. We understand and share your dissatisfaction about not earning a cashback. Loss of cashback is often due to a violation of the algorithm for making purchases with cashback. It is also very often the reason for the non-charge in the device from which orders are made. Unfortunately, some browser extensions, antiviruses, programs, and viruses can prevent cashback from being credited by rewriting affiliate links.

It is important for us that every your order is recorded automatically and every bargain will bring you joy. We contacted you through the Help section.

Please respond to the appeal.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.03.2018

With three phones not for one cashback is not credited.

The review was translated from Russian using Google Translate. Show original Show translation
14.03.2018

Good afternoon, Michael!

Thanks for the feedback. Indeed, there are situations when the cashback is not fixed. The reason most often becomes - violation of any rule of purchases with cashback; the device from which the purchase is made (third-party extensions, some antivirus functions, computer viruses may affect the cashback fixation) sometimes the store does not mistakenly transmit information on the order.

We always try to understand the reasons and help our users no longer lose cashback, if possible, to resume cashback. To help you, we created an appeal through the "Help" section of your personal account.

We will be very grateful for the answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.03.2018
Instead of a new phone, they can send a restored one. Be careful.
The review was translated from Russian using Google Translate. Show original Show translation
03.03.2018

I was pleasantly surprised when the money for the stolen package was transferred to the next one! day.

The review was translated from Russian using Google Translate. Show original Show translation
28.02.2018

I ordered a smartphone. Delivery is two weeks. The goods came not damaged. Good store.

The review was translated from Russian using Google Translate. Show original Show translation
24.02.2018

My parcel arrived with damage, the phone was stolen, not how I can not reach them, I don’t know how to return the money, they just ignore it.

The review was translated from Russian using Google Translate. Show original Show translation
24.02.2018

I bought a phone xiaomi redmi note 5a. The parcel arrived at our mail, but with an act from customs. The act said that the phone arrived at the customs with a damaged box, and the fact that the whole does not fit the description, and if you take the box in your hands, you will feel that there is emptiness. I made a request to the lightinthebox support team. He described my problem in detail, described the problems I listed above and asked to solve the problem. I sent them a photo of the parcel with an attached act, and their reaction was zero. They told me a complete nonsense that your package will arrive, wait for more. I tell them that you misunderstood me. I say that the parcel has already arrived at our post office, that the phone was stolen from the box. I ask them what to do. Say give me my money back. And they carry some sort of nonsense about customs duties. This time I wrote to them in a nutshell that the phone was stolen. Waiting for their answer, please help me, how to get my money back, I just want justice, but they ignore it.

The review was translated from Russian using Google Translate. Show original Show translation
25.02.2018

Hello!

Thanks for your feedback. We sincerely regret that such a situation has occurred.

For our part, we really want to somehow help in this situation. Try writing to am@dropinthebox.com and explain the situation again.

We hope that your problem will be solved. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.02.2018

Cheaters On the product page, sending is at 24 hours and delivery is 5-8 days, in fact they gave the track and did not deliver the package to the delivery, I think they do not have the product, such an interest-free loan.

The review was translated from Russian using Google Translate. Show original Show translation
16.02.2018
Excellent shop. Sent from a warehouse in Europe. Order processing 1-5 days depending on the workload. I ordered Xiaomi Redmi 4A and Note 5A Prime. Delivery exactly 2 weeks to the Orenburg region with the mail of the Netherlands.
The review was translated from Russian using Google Translate. Show original Show translation
08.02.2018
On the product page, sending for 24 hours, after payment pull time until you get bored and cancel the order.
The review was translated from Russian using Google Translate. Show original Show translation
05.02.2018
Got it all. Fast delivery.
The review was translated from Russian using Google Translate. Show original Show translation
04.02.2018

The worst store I ever met. After each purchase, both eyes begin to twitch and itching of the desire to nail the head of this bedlam. I rarely make purchases within 3-4 years, just out of curiosity, all of a sudden something has changed for the better. Fuck in the bag, they do nothing to improve the quality of service and send outright trash. The last purchase I just finished off, when the order was shipped within 24 hours, it took two weeks, they did not even think of sending my order, although I paid for expedited delivery more than the goods cost! In those. support bots sit that taught only how to copy and paste. All questions one answer word for word. There are no goods and money from them at such a pace you can not beat another year. The son also ventured to order, expedited delivery from him came out in 3 months and the whole camera and box in which it came was covered with mold. MininTheBox is exactly the same misery !!!

The review was translated from Russian using Google Translate. Show original Show translation
30.01.2018

Cashback appears in 50% of cases. Constantly have to write in support.

The review was translated from Russian using Google Translate. Show original Show translation
31.01.2018

Hello, Svyatoslav!

Thanks for the feedback. In fact, sometimes a cashback is lost. The reason is often in violation of the algorithm of purchases, the use of third-party discounts, coupons. The most important rule for receiving a cashback is to activate a cashback through an extension or a direct transition from our website to the store's website. If losses occur periodically, although everything is done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even functions of anti-virus programs can overwrite our affiliate link and take reward for your order. But we always try to help find the reason and, if possible, compensate for cashback.

It is very important for us to solve any problem that has arisen and to make Internet shopping bring only pleasure.

If there are more orders for which the cashback was not fixed, please let us know, we will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.01.2018

Excellent shop!!!

The review was translated from Russian using Google Translate. Show original Show translation
09.01.2018

I read the reviews, basically all the negative is associated with the timing of sending and delivering the goods, but excuse me, is it China, what do you want? Want to quickly - buy in local stores. I myself ordered 3 phones there, out of 2 came in 15 days, and the other in 40 days. One phone turned out to be a marriage, the unlock button sometimes did not work, after a long communication with support, I was compensated for about 40% of the funds. So, it seems to me that if you can communicate, everything will work out.

The review was translated from Russian using Google Translate. Show original Show translation
26.12.2017

Horrible and muddy store. All the time blatantly lie. And then the parcel did not reach, 80 days passed, I write to them and get an answer .... wait 180 days and only then we will solve the issue. In general, I opened the dispute on the paper, I'm waiting for the result.

The review was translated from Russian using Google Translate. Show original Show translation
20.12.2017
Well, I decided to take a chance to order here. I needed a phone as a gift, then I found it at the lowest price, and I was also satisfied with the delivery. I decided to order, of course, just in case, early! I thought better earlier than back to back! Well, in fact, the joint in the joint. let's go in order. Well, at first, of course, I’ve done a cashback, everything was done properly, I even checked and cleared the cookies several times in advance, especially so that someone else’s referrer wouldn’t be credited, namely, fly! Further paid and everything. 17.11 I paid. It was written, then what a quick sending Tipo action! Yes, on the phone itself, I saved well! This is firstly on the site some kind of action on that day was "Thanksgiving", and I was given a discount of 350 rubles somewhere. Well, in the end, fly me the cache gave 400 with something. In general, the shipment was written a couple of days and delivery from 8-12 days! Tipo fast delivery action and free)) in general, I bought) in fact, they allegedly sent in the office phone 20.11, as expected, Tipo. but what is most interesting, the track code did not glow) it was not there, it was written, supposedly wait 2 weeks, it will supposedly be displayed there everything is done) well, so in the office where they are tracked. Then I do not remember exactly, well, maybe 10 days and the track code appeared. I began to track it, and what do I see? but I see that the track code documents were issued only 27.11. And the parcel is transferred for a couple of days even later to the logical company) cool fast delivery of 8-12 days, yes? I understand here, that I probably will not have time with such success on his birthday to give it. in the end it turned out that way. In general, I write to them. but they write me garbage and indicate supposedly 60 days) I write to them, you should be like 8-12 days, what are you talking about for 60 days, as if they can't hear you, and again they poke for 60 days! Tipo if it does not come in more than 60 days let us know we will send you a new package. here's the pranksters)) in general, the birthday has passed, and the phone was never there! 5 days after the birthday I just got it. something like that. she spent the whole month going. but not like 8-12 days! so keep this in mind! if there is a month or 2 months, what they indicate. then you can take it there of course. BUT, do not believe the speedy delivery, and also be careful with the cashback! In general, cashback was not credited to me here, I waited a week or didn’t remember how much I decided to write on the fly, well, I described the whole process, they asked for screenshots, I gave them and explained how it was. I concluded that they are cunning with partner%, BUT fly well done, they have personally credited cashback with their money, and they said they will deal with Lightinthebox. I do not know what ended there. but I think they found there 1000 reasons for flying too, so that they would not give their%. since well they are muddy guys there) while the phone was on. I chose another one and watched how their price tags were arranged, they artificially inflate prices, and then lower them, and also they are not available or they need to sell models, they are cheaper compared to other models) and others are artificially increased to make sales. They are even more cunning than Ali))) for this. You can take it there. but wait a month for sure, and maybe 2!
The review was translated from Russian using Google Translate. Show original Show translation
11.12.2017

Disgusting shop. November 24 at a good discount ordered a phone. Sending 24 hours. As if not so! I waited a week, wrote in support. They "scratch" me - the time for processing is indicated on the order page, and I tell them once and a screen with sending it 24 hours. Began to pull the rubber again, I write "I am not interested in what problems you have, write a specific date when my phone will be sent." Answer: "Do not worry, no later than December 14!" In short, he demanded a refund, for the reason: the store violated all the time of shipment and I no longer needed the product. In principle, the money was returned immediately, maybe the sticks were frightened. In general, I will not take anything else there, no responsibility to the buyer.

The review was translated from Russian using Google Translate. Show original Show translation
24.11.2017

Good store, a little long delivery.

The review was translated from Russian using Google Translate. Show original Show translation
20.11.2017

I do not recommend this store. I paid the order on November 14th. No answer, no greeting. Money withdrawn, but where they do not understand. I do not even know how to return. The support service asks to wait ten days for some reason. Well, wait, of course. I hope my 4 thousand will not fall into someone's pocket.

The review was translated from Russian using Google Translate. Show original Show translation
12.11.2017
The shop allows itself not to send an order for more than a month. Constantly giving formal replies that will be sent in a week. Tech support responds with standard template messages. In general, good discounts.
The review was translated from Russian using Google Translate. Show original Show translation
29.09.2017
Do not buy in this store, scammers they are wearing a collar! I do not like it, because for three weeks they did not send the order! Self-respecting shop will allow itself this, I do not think so!
The review was translated from Russian using Google Translate. Show original Show translation
07.09.2017
Probably recently opened.
The review was translated from Russian using Google Translate. Show original Show translation
13.08.2017
I looked. The range is meager. Prices are too high. Went back to Ali.
The review was translated from Russian using Google Translate. Show original Show translation
12.08.2017
Horrible shop. Goods are sent for a long time. Already half a month waiting to send your phone. Caliper no. Not a foot here anymore.
The review was translated from Russian using Google Translate. Show original Show translation
07.08.2017
Do not order anything on this site. Cheating. They took money from the account, the order did not come. Letters are not answered. Help, if anyone knows what to do. How to contact their superiors. I ordered it on Aliexpress, everything comes, nothing is lost. And here, that no one controls them? I just want to punish them so as not to hurt other people.
The review was translated from Russian using Google Translate. Show original Show translation
08.08.2017

Good day!

Thanks for the feedback. We are sincerely sorry that you are faced with a similar situation. Try to contact the “Support Service” of the site at this link: http://www.lightinthebox.com/ru/r/contact-us.html or write to the email: dimitri@lightinthebox.com, send your order number and describe your problem .

There will be questions and suggestions regarding the work of our service, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.06.2017
I DO NOT ADVISE!!!!! Terrible attitude towards customers! I ordered a dress for my daughter for others, the Order processing time is 7-9 days, the extra charge for expedited delivery from above was specially made, quick delivery 8-12 business days. As a result, only after an angry correspondence they sent my order on the 15th day, and moreover, by regular mail, delivery of which will take 35 days, and therefore will not have time to come to others! Service no write endure and wait! Rave! Besides, cashback nefig wasn’t handed over to lettertops and I had to contact support! DO NOT ORDER ANYTHING IN THIS SHOP !!!
The review was translated from Russian using Google Translate. Show original Show translation
27.06.2017

Hello!

Thanks for the feedback. We are very sorry that you are faced with a similar situation. We are sure that the store values ​​its customers and what happened to you is most likely an exception than the rule. Perhaps due to a technical error, your order did not have time to send promptly enough.

Indeed, sometimes there is a loss of cashback. For a successful cashback, it is very important to follow the rules for making purchases with cashback: https://letyshops.ru/pravila, then problems with fixing orders should not arise.

Any questions, please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.