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Don't forget about Cashback rules and advices

Purchases at Hotels.com with cashback

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Уважаемые пользователи!
Обращаем  ваше внимание, что средний срок подтверждения кэшбэка рассчитывается после даты фактического выезда из отеля.

Кэшбэк за бронирования в Hotels.com начисляется только для жителей России и СНГ. При оформлении заказа ІР-адрес должен быть зарегистрирован в РФ или СНГ. При оформлении с ІР-адресов других стран, кэшбэк может быть утерян/отклонен.

При оплате эксклюзивными ваучерами кэшбэк не начисляется.

Кэшбэк начисляется только за бронирование отеля на сумму заказа без учета НДС и будет подтвержден после фактического проживания.

Сумма кэшбэка может изначально отображаться неверно, но при подтверждении заказа кэшбэк будет актуализирован.

Reviews on Hotels.com (21)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
12.12.2018

The cashback is displayed in 50% of cases, however, the support of Letishops always solves the problem.

The review was translated from Russian using Google Translate. Show original Show translation
12.12.2018

Alexey, hello!

Thanks for the comment.

We are glad that we were able to help resolve the issue with cashback.

Unfortunately, we have not received information on your orders. Independently we could not find out the reason for non-enrollment. Perhaps this happened erroneously.

It is important for us to resolve these situations, so we turned to partners for help. As soon as there is news, care managers will report the results in open calls.

Let the mood does not depend on the weather. :) Good luck to you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.12.2018

Cashback works through time, all other things being equal, it is better to use booking (but there are problems there too).

The review was translated from Russian using Google Translate. Show original Show translation
10.12.2018

Hello Maria!

Thank you for sharing your shopping experience.

We see that the cashback for your recent orders was successfully displayed in your account. For orders that have difficulties, we update information with partners. As soon as something becomes known, we will immediately inform you.

Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.12.2018

I like this site very much and I often book through it. But, unfortunately, I found a clear pattern of ignoring the cashback 50 \ 50. For the month was the need to book 8 accommodation. So, cashback was not counted for every second booking, i.e. of 8, only 4 were displayed in the personal account. They defended the first — the ignore of the second, the third — passed, the fourth — no, and so on until 8. A clear trend. Everything is fixed. Fortunately, part of the armor with free cancellation, I will try to at least cancel something and book again. And I do everything right, clearly by the algorithm! Dear, control the process with your partner. I hope that everything will work out.

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2018

Hello, Roman!

Thank you for sharing your shopping experience.

Be sure to try to understand your situation. Manager Roman sent a request to partners. As soon as something becomes known, it will inform you in circulation.

Thank you for assistance in resolving the issue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.10.2018

Everything is fine, I book hotels very often, for business trips of employees of my organization. There were several problems, but the support team went to the meeting and resolved the issues. The only minus is that cashback has to wait a long time, but this is probably the case for everyone! Others did not use ...

The review was translated from Russian using Google Translate. Show original Show translation
25.10.2018

Cashback did not appear, they refer to viruses and additional extensions, although they bet only from Letishops, I consider all this as a lottery, because with such an attitude, non-payment of cashback can be attributed to the arrival of aliens! And how can you get a negative answer from your partner, if the hotel is booked with them ... a puzzle ...

The review was translated from Russian using Google Translate. Show original Show translation
25.10.2018

Good afternoon, Timur!

Thanks for the comment.

We turned to our partners for help in understanding the reason for not earning cash back for your order. Received the answer that the order was issued not through our service. That is, at the time of the purchase, our affiliate link could be overwritten. Overwriting may be affected by: switching to other tabs during checkout, the work of third-party browser extensions / programs or devices.

We sincerely hope that in the future such situations will not happen again.

Will need help - be sure to write. Always Glade!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.09.2018

I do not recommend. I tried this service with a connection with increased cashback (I usually use booking). Cashback is not charged. Partial compensation (approx. 15%) of the expected cashback received from Leti, but the full cashback issue has not been resolved, although it has already been 52 days.

The review was translated from Russian using Google Translate. Show original Show translation
10.09.2018

Good afternoon, Cyril!

Thanks for the response.

The reasons for losing cashback can be: the work of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes, or violation of the conditions of the store.

To resolve the issue and clarify the factor that influenced the non-remuneration, a request was sent to the partners. Sometimes, in order to comprehensively understand the situation, it takes more time. This is due to the fact that we work with stores not directly, but through affiliate programs. In order to support you, we compensated cashback partially until partners answered. As soon as the results will be obtained, the manager will report in circulation. We hope in the future there will be no difficulties.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.07.2018

HOTELS had an increased cashback of 12%. Booked two hotels at 13 o'clock and 17 o'clock. One is displayed the other is not. The manager suggested waiting the next day, although a cashback of 12% has a limited effect. The next day, I reported that cashback is not tracked. But it was possible to rebook that day. This is how you can lose cashback and get negative from communication. Unpleasant impression.

The review was translated from Russian using Google Translate. Show original Show translation
18.07.2018

Hello, Alexey!

Thanks for your feedback.

Remuneration for purchases is actually recorded in your account for a day. Before the funds are displayed in the system, we have no opportunity to check in advance whether the cashback will be credited.

We ask you not to get upset, we promise that we will do everything possible to resolve the issue in your favor. Your appeal is kept under control by our manager. As soon as the answer is received, we will immediately contact you.

Alexey, you have been with us for quite a long time, sincerely we hope that you could be convinced of our honesty and openness towards our customers.

Hope for your understanding.

Regards,
LetyShops team

The review was translated from Russian using Google Translate.
11.07.2018

The situation with the accrual of cashback solved. Let it be late, but the cashback was received in full. Thank you very much.

The review was translated from Russian using Google Translate. Show original Show translation
07.07.2018
There was a problem with the enrollment of Hotels.com, but customer service quickly resolved the issue. LetyShops great, nice to deal with you!
The review was translated from Russian using Google Translate. Show original Show translation
17.05.2018

I have an extension and there were direct transitions from your site, the cashback still did not appear. Because I advise everyone to use other services until you correct the situation. The loss of cashback in the amount of more than 5,000 rubles quickly sobering. You can say anything. Only financial documents can convince me. Any more or less knowledgeable programmer will create a program that will simply cut off all cashbacks over a certain amount, and then you will say that they are just lost.

The review was translated from Russian using Google Translate. Show original Show translation
17.05.2018

Good day!

Thanks for the comment. Indeed, there are a large number of resources that can overwrite our affiliate link and appropriate reward. These can be third-party extensions, viruses, webmasters who advertise on the Internet, etc. Therefore, we recommend disabling all third-party extensions in the browser when making purchases with a cashback and not switching to other tabs, links and banner ads.

We are interested in successfully fixing the orders of our users, so we make many test orders and on the basis of these tests we make adjustments to the rules for making purchases with cashback.

We see that you have already contacted our service to resolve this issue. We will do our best to help you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.05.2018

A reservation was made for a larger amount. No display in your account. Support throws up his hands and says that we have no connection with partners. I think this is a fraud. I have a lot of experience buying with cashback. Note that when shopping for large sums, problems with the display and loss of cashback immediately begin.

The review was translated from Russian using Google Translate. Show original Show translation
15.05.2018

Good day!

Thanks for the feedback. We are sincerely sorry that the cashback for the order was not recorded in your personal account. The reason is often in violation of the algorithm of purchases, the use of third-party discounts, coupons. The most important rule for receiving a cashback is to activate a cashback through an extension or a direct transition from our website to the store's website.

If losses occur periodically, although everything is done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even functions of anti-virus programs can overwrite our affiliate link and take reward for your order.

But we always try to help find the cause and, if possible, resolve the issue in the user's favor. The manager Vitaly keeps control of your appeal and will do everything possible to resolve the issue with the maximum benefit for you.

If you have additional questions - be sure to write, we are always in touch and open to dialogue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.05.2018
I have been using Letyshops service for a long time, but for the first time I made an order for Hotels.com through Letyshops. Made a payment through a virtual machine, where there is no any extraneous software and extensions in the browser. Unfortunately, the cashback did not appear in your personal account either on the same day, or every other day, or after 3 days. I had to contact Letyshops support service. Thank you very much Elena for the help. Just for the reason that somewhere on the line Letyshops - Hotels.com problems and cashback is not credited automatically scored 1 star.
The review was translated from Russian using Google Translate. Show original Show translation